You signed in with another tab or window. Reload to refresh your session.You signed out in another tab or window. Reload to refresh your session.You switched accounts on another tab or window. Reload to refresh your session.Dismiss alert
I am developing a PWA app with Player SDK and having difficulties to find a cause of the issue that I am facing.
The setting button for Video Quality and Speed setting works perfectly fine with iOS but the button doesn't show a popup dialog instantly from some Android devices.
When a user click the button, nothing happens. So, if a user clicks the button several times, finally it opens the popup and s/he can adjust the Quality and/or Speed. However, sometimes, it just opens up a popup while a user still tries to click the button and it causes to redirect the page to show the "Debug" info which the user has been embarrassed and told me that the button is useless.
Is there anyone who have faced similar issues or solved?
For your information or references, the issue has been identified from two Android devices (Galaxy Note 8 and Galaxy P-580) so far (I guess there would be more, but those two devices were reported by my end users).
reacted with thumbs up emoji reacted with thumbs down emoji reacted with laugh emoji reacted with hooray emoji reacted with confused emoji reacted with heart emoji reacted with rocket emoji reacted with eyes emoji
-
Hi experts,
I am developing a PWA app with Player SDK and having difficulties to find a cause of the issue that I am facing.
The setting button for Video Quality and Speed setting works perfectly fine with iOS but the button doesn't show a popup dialog instantly from some Android devices.
When a user click the button, nothing happens. So, if a user clicks the button several times, finally it opens the popup and s/he can adjust the Quality and/or Speed. However, sometimes, it just opens up a popup while a user still tries to click the button and it causes to redirect the page to show the "Debug" info which the user has been embarrassed and told me that the button is useless.
Is there anyone who have faced similar issues or solved?
For your information or references, the issue has been identified from two Android devices (Galaxy Note 8 and Galaxy P-580) so far (I guess there would be more, but those two devices were reported by my end users).
Beta Was this translation helpful? Give feedback.
All reactions