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Unable to take photos from Camera app - Facebook messenger (Android) #38

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emirhartato opened this issue Jul 30, 2018 · 2 comments
Open

Unable to take photos from Camera app - Facebook messenger (Android) #38

emirhartato opened this issue Jul 30, 2018 · 2 comments
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@emirhartato
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@emirhartato
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We found this issue during our socialisation event in Semarang last week.
The bot works well, the cards load up well. However, the part where we add a photo on the report card, when we tap the camera icon, it redirects us to the phone gallery and the option for taking photos directly from the camera is gone. We manage to replicate this for Facebook messenger on Android phones only. No problem with the iOS version.

Thank you

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@emirhartato emirhartato self-assigned this Jul 30, 2018
@matthewberryman
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Just checking it's not something in the phone settings?

Push pineapple...
https://www.youtube.com/watch?v=POv-3yIPSWc

@matthewberryman
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I tested in Chrome on Android 8.1 emulator and it worked ok (2nd image comes up with a weird camera pic only because the emulator can't access my mac's camera).

Seems there's a bug in the FB Messenger App
https://www.facebook.com/business/help/community/question/?id=1612792238737656

screenshot_1532936678
screenshot_1532936769

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@emirhartato @matthewberryman