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PHILIPS XU7100 Homerun robot vacuum does not return to base #1000

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cevattakak opened this issue Jun 26, 2024 · 4 comments
Open

PHILIPS XU7100 Homerun robot vacuum does not return to base #1000

cevattakak opened this issue Jun 26, 2024 · 4 comments
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bug Something isn't working

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@cevattakak
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Describe the bug

I have added my philips xu7100 homerun robot vacuum to smart life app, I can successfully control the robot from mobile app, but in Home Assistant, I can start and stop cleaning but when I press return to base button it gives "Failed to call service vacuum/return_to_base. network error:(SYSTEM_ERROR) SYSTEM_ERROR",

Expected behavior

It should raise an error, It should return to base as in the mobile app.

Screenshots

image

Home Assistant Version
Core 2024.6.4
Supervisor 2024.06.2
Operating System 12.4
Frontend 20240610.1

@cevattakak cevattakak added the bug Something isn't working label Jun 26, 2024
@oriolpino
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Same error with vacuum via LocalTuya

@Stefanvandent
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I am experiencing the same issue with an XU7000 and an XU9100

@Pneumanifest
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Pneumanifest commented Jan 14, 2025

Same issue for me, with Tyua integration. Only start and stop work.
image
Core - 2025.1.2
Supervisor - 2024.12.3
Operating System Debian 12
Frontend - 20250109.0

@Pneumanifest
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I think I might see what could be causing the issue, in my case at least. In the vacuum app when tapping to return to home, there is a toast notification to confirm that you want to do that. Perhaps it needs to have a different means of sending the command from home assistant integration to give a confirmation along with the return_to_base command.

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