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Device undiscoverable after Suite update #15676

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bosomt opened this issue Dec 2, 2024 · 3 comments
Closed

Device undiscoverable after Suite update #15676

bosomt opened this issue Dec 2, 2024 · 3 comments
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bug Something isn't working as expected

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@bosomt
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bosomt commented Dec 2, 2024

Describe the bug
Multiple users are complaining about wallet discovery after recent release.
Some after firmware update , some after app update / app update issue probably created here
They need to reconnect device or restart Suite, some of them report that device is treated as first time connected /authenticity check.../ or remembered wallets needs to be rediscovered again or Standard and passphrase wallets are messed. Maybe problem with device id ?

So far we are not able to reproduce any issue, as it only happens from time time.
Feel free to add or change any info

https://satoshilabs.slack.com/archives/CKZHV2G13/p1733056344692369
https://satoshilabs.slack.com/archives/CKZHV2G13/p1732877250649469
https://www.reddit.com/r/TREZOR/comments/1h1yjkc/trezor_suite_has_a_bug_it_cannot_cope_with/

Steps to reproduce:

  1. a
  2. b
  3. c

Info:

  • Suite version: web 24.11.3 (112c22f)
  • Browser: Mozilla/5.0 (Macintosh; Intel Mac OS X 10_15_7) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/131.0.0.0 Safari/537.36
  • OS: MacIntel
  • Screen: 1512x982
  • Device:
  • Transport: BridgeTransport 2.0.33
@github-project-automation github-project-automation bot moved this to 🎯 To do in Suite Desktop Dec 2, 2024
@bosomt bosomt added the bug Something isn't working as expected label Dec 2, 2024
@komret
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komret commented Jan 9, 2025

Is this still happening? Possibly affected by #15615. cc @bosomt

@komret
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komret commented Jan 10, 2025

Closing until confirmed.

@komret komret closed this as completed Jan 10, 2025
@github-project-automation github-project-automation bot moved this from 🎯 To do to 🤝 Needs QA in Suite Desktop Jan 10, 2025
@bosomt bosomt moved this from 🤝 Needs QA to ✅ Approved in Suite Desktop Jan 17, 2025
@bosomt
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bosomt commented Jan 17, 2025

QA OK

tested on
24.12.3 > 25.1.1 Node bridge
24.12.3 > 25.1.1 Bridge 2.0.x

Info:

  • Suite version: desktop 25.1.1 (49c29b1)
  • Browser: Mozilla/5.0 (Macintosh; Intel Mac OS X 10_15_7) AppleWebKit/537.36 (KHTML, like Gecko) TrezorSuite/25.1.1 Chrome/128.0.6613.186 Electron/32.2.6 Safari/537.36
  • OS: MacIntel
  • Screen: 1512x982
  • Device: Trezor T2T1 2.8.7 regular (revision 8a254aa8eae82f99630df63f40e4d290066a3efc)
  • Transport: BridgeTransport 3.0.0-bundled.25.1.1

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