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I am constantly getting the following error: 2023-06-06T22:07:53.590Z fd792c4a-7229-4699-8a8c-4b4588f71824 TRACE Error and TIMEOUT DETAILS Any advice on how to fix this? |
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Replies: 5 comments 11 replies
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Would you mind providing some screenshots about the timed-out issue? I never see this timed-out error in the past. Regarding the second question, do you mean you have to send the alert ID to the system first after that the signal can be sent? |
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For the first question: I will send screenshots when I am back home. But in
the meantime.
Regarding the 2nd question. I input the Alert ID's for long/short/exits on
tradingview in full JSON format. So if the strategy runs it will trigger
the relevant alert ID to long/short/exit. So yes. I have to send the alert
ID to the platform in order for it to send the signal to the crypto
platform and open/close the trades. According to their guide they provide a
webhook url and they provide an alert ID in already JSON format. Which you
can just copy and paste. Every webhook you create has its own unique ID.
…On Wed, 07 Jun 2023, 10:49 Freeman, ***@***.***> wrote:
Would you mind providing some screenshots about the timed-out issue? I
never see this timed-out error in the past.
Regarding the second question, do you mean you have to send the alert ID
to the system first after that the signal can be sent?
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Yes, you can. Any type of webhook that accepts JSON is ok |
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Thank you very much.
Which screenshots should I take for you? About the errors or the entire
code?
…On Wed, 07 Jun 2023, 13:01 Freeman, ***@***.***> wrote:
Yes, you can. Any type of webhook that accepts JSON is ok
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For someone who is looking for the answer. Capitalise.ai seems set restrictions on other IPs which not on the TradingView IP list so the timed out error comes out. To sum up, this program is not suitable for Capitalise.ai. Ref: https://www.tradingview.com/support/solutions/43000529348-about-webhooks/ |
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For someone who is looking for the answer.
Capitalise.ai seems set restrictions on other IPs which not on the TradingView IP list so the timed out error comes out.
To sum up, this program is not suitable for Capitalise.ai.
Ref: https://www.tradingview.com/support/solutions/43000529348-about-webhooks/