default.yml

# espanso configuration file

# This is the default configuration file, change it as you like it
# You can refer to the official documentation:
# https://espanso.org/docs/

# Matches are the substitution rules, when you type the "trigger" string
# it gets replaced by the "replace" string.
matches:
  # Simple text replacement
  - trigger: ":espanso"
    replace: "Hi there!"

  # Dates
  - trigger: ":date"
    replace: "{{mydate}}"
    vars:
      - name: mydate
        type: date
        params:
          format: "%d/%m/%Y"

  # Shell commands
  - trigger: ":shell"
    replace: "{{output}}"
    vars:
      - name: output
        type: shell
        params:
          cmd: "echo Hello from your shell"

  # Shortform for bootstrap-server
  - trigger: "--bs"
    replace: "--bootstrap-server"

  # Thanks
  - trigger: "..thx"
    replace: "Thanks,\nSaurabh"

  # Regards
  - trigger: "..reg"
    replace: "Regards,\nSaurabh"

  # Zendesk URL
  - trigger: "..case"
    replace: "https://confluent.zendesk.com/agent/tickets/"

  # triage
  - trigger: "..tri1"
    replace: "Thank you for reaching out to Confluent Support. My name is Saurabh, a technical support engineer working in the IST region. I will assist you with this ticket."

  - trigger: "..tri2"
    replace: "Thank you for contacting Confluent Support. I'm Saurabh, from Global Technical Support and I will assist you with this ticket."

  # WebEx URL
  - trigger: "..web"
    replace: "https://confluent-support.webex.com/meet/slambe"

  # Meeting summary
  - trigger: "..summ"
    replace: "Thank you for your time earlier today. Please find the meeting summary below:\n\nATTENDEES:\n\nFINDINGS:\n\nNEXT STEPS:\n\nRegards,\nSaurabh"

  # JIRA
  - trigger: "..jira"
    replace: "https://confluentinc.atlassian.net/browse/"

  # Zoom
  - trigger: "..zoo"
    replace: "https://confluent.zoom.us/my/slambe"

  # Confluent Cloud
  - trigger: "..cc"
    replace: "Confluent Cloud" 

  # Signature
  - trigger: "..sig"
    replace: "Regards,\nSaurabh Lambe\nTechnical Support Engineer\nConfluent"

  # Reference cases
  - trigger: "..ref"
    replace: "Reference cases:\n"

  # Apache JIRA
  - trigger: "..apache"
    replace: "https://issues.apache.org/jira/browse/"

  # confluent platform
  - trigger: "..cp"
    replace: "Confluent Platform"

  # confluent
  - trigger: "..cf"
    replace: "Confluent"

  # severity guide
  - trigger: "..sev"
    replace: "https://support.confluent.io/hc/en-us/articles/360042735832-Welcome-to-Confluent-Support"

  # feedback
  - trigger: "..pleasure"
    replace: "Please feel free to raise a new ticket if you require assistance in the future. It was a pleasure assisting you."

  # severity
  - trigger: "..lower"
    replace: "Please note that lowering the priority does not have a bearing on the case analysis. This is only to accurately reflect the current status."

  # triage3
  - trigger: "..tri3"
    replace: "Thank you for contacting Confluent Support. My name is Saurabh, I will assist you with this ticket."

  # Downloads path
  - trigger: "..dn"
    replace: "~/Downloads/"

  # confluent control center
  - trigger: "..c3"
    replace: "Confluent Control Center"

  # priority
  - trigger: "..p2"
    replace: "A Priority Two Issue means (i) the production system is functioning with limited capabilities, or (ii) the production system is unstable with periodic interruptions."
  # priority
  - trigger: "..p1"
    replace: "A Priority One Error means (i) the production system is severely impacted or completely shut down, or (ii) the production system operations or mission-critical applications are down."

  # jisho
  - trigger: "..jis"
    replace: "https://jisho.org/search/"