{% hint style="info" %} This functionality is available starting with Shopware 6.4.6.0 {% endhint %}
| Event | Description | Actions |
|---|---|---|
| checkout.customer.before.login | Triggers as soon as a customer logs in | No action |
| checkout.customer.login | Triggers as soon as a customer logs in | Add/remove tag |
| checkout.customer.logout | Triggers when a customer logs out | Add/remove tag |
| checkout.customer.deleted | Triggers if a customer gets deleted | Add/remove tag, send mail |
| user.recovery.request | Triggers when a user created a password recovery request at admin | Send mail |
| checkout.customer.changed-payment-method | Triggers when a customer changes his payment method in the checkout process | Add/remove tag |
| checkout.order.placed | Triggers when an order is placed | Add/remove tag, send mail, generate document, set order status |
| checkout.order.payment_method.changed | Triggers when a user changed payment method during checkout process | No action |
| customer.recovery.request | Triggers when a customer recovers his password | Add/remove tag, send mail |
| checkout.customer.double_opt_in_registration | Triggers when a customer commits to his registration via double opt in | Add/remove tag, send mail |
| customer.group.registration.accepted | Triggers when admin accepted a user who register to join a customer group | Add/remove tag, send mail |
| customer.group.registration.declined< | Triggers when admin declined a user who register to join a customer group | Add/remove tag, send mail |
| checkout.customer.register | Triggers when a new customer was registered | Add/remove tag, send mail |
| checkout.customer.double_opt_in_guest_order | Triggers as soon as double opt-in is accepted in a guest order | Add/remove tag, send mail |
| checkout.customer.guest_register | Triggers when a new guest customer was registered | Add/remove tag, send mail |
| contact_form.send | Triggers when a contact form is send | Send mail |
| mail.after.create.message | Triggers when a mail message/ content is created | No action |
| mail.before.send | Triggers before a mail is send | No action |
| mail.sent | Triggers when a mail is send from Shopware | No action |
| newsletter.confirm | Triggers when newsletter was confirmed by a user | Send mail |
| newsletter.register | Triggers when user registered to subscribe to a sales channel newsletter | Send mail |
| newsletter.unsubscribe | Triggers when user unsubscribe from a sales channel newsletter | Send mail |
| newsletter.update | Deprecated in 6.5.0 | Send mail |
| product_export.log | Triggers when product export is executed | No action |
| state_enter.order_transaction.state.open | Triggers when an order payment enters status "Open" | Add/remove tag, send mail, generate document, set order status |
| state_leave.order_transaction.state.open | Triggers when an order payment leaves status "Open" | Add/remove tag, send mail, generate document, set order status |
| state_enter.order_transaction.state.paid | Triggers when an order payment enters status "Paid" | Add/remove tag, send mail, generate document, set order status |
| state_leave.order_transaction.state.paid | Triggers when an order payment leaves status "Paid" | Add/remove tag, send mail, generate document, set order status |
| state_enter.order_transaction.state.refunded_partially | Triggers when an order payment enters status "Refunded partially" | Add/remove tag, send mail, generate document, set order status |
| state_leave.order_transaction.state.refunded_partially | Triggers when an order payment leaves status "Refund partially" | Add/remove tag, send mail, generate document, set order status |
| state_enter.order_transaction.state.chargeback | Triggers when an order payment enters status "In progress" | Add/remove tag, send mail, generate document, set order status |
| state_leave.order_transaction.state.chargeback | Triggers when an order payment leaves status "Chargeback" | Add/remove tag, send mail, generate document, set order status |
| state_enter.order_transaction.state.paid_partially | Triggers when an order payment enters status "Paid partially" | Add/remove tag, send mail, generate document, set order status |
| state_leave.order_transaction.state.paid_partially | Triggers when an order payment leaves status "Paid partially" | |
| state_enter.order_transaction.state.failed | Triggers when an order payment enters status "Failed" | Add/remove tag, send mail, generate document, set order status |
| state_leave.order_transaction.state.failed | Triggers when an order payment leaves status "Failed" | Add/remove tag, send mail, generate document, set order status |
| state_enter.order_transaction.state.reminded | Triggers when an order payment enters status "Reminded" | Add/remove tag, send mail, generate document, set order status |
| state_leave.order_transaction.state.reminded< | Triggers when an order payment leaves status "Reminded" | Add/remove tag, send mail, generate document, set order status |
| state_enter.order_transaction.state.authorized | Triggers when an order payment enters status "Authorized" | Add/remove tag, send mail, generate document, set order status |
| state_leave.order_transaction.state.authorized | Triggers when an order payment leaves status "Authorized" | Add/remove tag, send mail, generate document, set order status |
| state_enter.order_transaction.state.cancelled | Triggers when an order payment enters status "Cancelled" | Add/remove tag, send mail, generate document, set order status |
| state_leave.order_transaction.state.cancelled | Triggers when an order payment leaves status "Cancelled" | Add/remove tag, send mail, generate document, set order status |
| state_enter.order_transaction.state.refunded | Triggers when an order payment enters status "Refunded" | Add/remove tag, send mail, generate document, set order status |
| state_leave.order_transaction.state.refunded | Triggers when an order payment leaves status "Refunded" | Add/remove tag, send mail, generate document, set order status |
| state_enter.order_transaction.state.in_progress | Triggers when an order payment enters status "In progress" | Add/remove tag, send mail, generate document, set order status |
| state_leave.order_transaction.state.in_progress | Triggers when an order payment leaves status "In progress" | Add/remove tag, send mail, generate document, set order status |
| state_enter.order_delivery.state.returned_partially | Triggers when an order delivery enters status "Return partially" | Add/remove tag, send mail, generate document, set order status |
| state_leave.order_delivery.state.returned_partially | Triggers when an order delivery leaves status "Return partially" | Add/remove tag, send mail, generate document, set order status |
| state_enter.order_delivery.state.returned | Triggers when an order delivery enters status "Returned" | Add/remove tag, send mail, generate document, set order status |
| state_leave.order_delivery.state.returned | Triggers when an order delivery leaves status "Returned" | Add/remove tag, send mail, generate document, set order status |
| state_enter.order_delivery.state.cancelled | Triggers when an order delivery enters status "Cancelled" | Add/remove tag, send mail, generate document, set order status |
| state_leave.order_delivery.state.cancelled | Triggers when an order delivery leaves status "Cancelled" | Add/remove tag, send mail, generate document, set order status |
| state_enter.order_delivery.state.open | Triggers when an order delivery enters status "Open" | Add/remove tag, send mail, generate document, set order status |
| state_leave.order_delivery.state.open | Triggers when an order delivery leaves status "Open" | Add/remove tag, send mail, generate document, set order status |
| state_enter.order_delivery.state.shipped | Triggers when an order delivery enters status "Shipped" | Add/remove tag, send mail, generate document, set order status |
| state_leave.order_delivery.state.shipped | Triggers when an order delivery leaves status "Shipped" | Add/remove tag, send mail, generate document, set order status |
| state_enter.order_delivery.state.shipped_partially | Triggers when an order delivery enters status "Shipped partially" | Add/remove tag, send mail, generate document, set order status |
| state_leave.order_delivery.state.shipped_partially | Triggers when an order delivery status is changed from "Shipped partially" to from another status | Add/remove tag, send mail, generate document, set order status |
| state_enter.order.state.in_progress | Triggers when an order enters status "In progress" | Add/remove tag, send mail, generate document, set order status |
| state_leave.order.state.in_progress | Triggers when an order leaves status "In progress" | Add/remove tag, send mail, generate document, set order status |
| state_enter.order.state.completed | Triggers when an order enters status "Completed" | Add/remove tag, send mail, generate document, set order status |
| state_leave.order.state.completed | Triggers when an order leaves status "Completed" | Add/remove tag, send mail, generate document, set order status |
| state_enter.order.state.open | Triggers when an order enters status "Open" | Add/remove tag, send mail, generate document, set order status |
| state_leave.order.state.open | Triggers when an order leaves status "Open" | Add/remove tag, send mail, generate document, set order status |
| state_enter.order.state.cancelled | Triggers when an order enters status "Cancelled" | Add/remove tag, send mail, generate document, set order status |
| state_leave.order.state.cancelled | Triggers when an order leaves status "Cancelled" | Add/remove tag, send mail, generate document, set order status |
| state_enter.order_transaction.state.unconfirmed | Triggers when an order payment enters status "Unconfirmed" | Add/remove tag, send mail, generate document, set order status |
| state_leave.order_transaction.state.unconfirmed | Triggers when an order payment leaves status "Unconfirmed" | Add/remove tag, send mail, generate document, set order status |