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[bug] Cannot complete transactions when using Ledger #1670

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JacobHomanics opened this issue Aug 16, 2024 · 3 comments
Closed

[bug] Cannot complete transactions when using Ledger #1670

JacobHomanics opened this issue Aug 16, 2024 · 3 comments
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@JacobHomanics
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I used to be able to use my Ledger device through the Rainbow interface perfectly fine.

Suddenly a few weeks back, I can no longer complete transactions with my connected Ledger.

When I click on the "Write" button on etherscan, then it opens the popup to confirm the transaction details. When I press "Sign on your...", it provides me with this error:
Screenshot 2024-08-16 at 1 58 38 PM

@rainbow-me rainbow-me deleted a comment Aug 19, 2024
@DanielSinclair
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@Hotmanics Can confirm your issue. I believe this is related to a recent upgrade to Ledger firmware. We are investigating this related to Ledger Flex and Ledger Stax devices, which also include these firmware changes. Hoping to have progress this week, but it is our recommendation to avoid updating devices for the time being. LedgerHQ/ledger-live#7611

@DanielSinclair DanielSinclair added the bug Something isn't working label Aug 19, 2024
@netdragonx
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+1. This also affects Nano S. No issues on MM/Rabby, so my gut is maybe there is a difference in Rainbow worth looking into?

@DanielSinclair
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This issue should now be resolved on the latest release. If you're still seeing issues, try to upgrade your Ledger firmware to ensure your device is compatible with Ledger's recent SDK changes. Let me know if you still happen to see any issues!

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