[Bug]: VFS not working properly

[domy86]

⚠️ Before submitting, please verify the following: ⚠️

• This is a bug, not a question or a configuration issue.
• This issue is not already reported on Github (I've searched it).
• Nextcloud Server and Desktop Client are up to date. See Server Maintenance and Release Schedule and Desktop Releases for supported versions.
• I agree to follow Nextcloud's Code of Conduct

Bug description

Hi,

I know that this issue exist all over the internet but there is NO proper solution for it, checked dozens of topics already, tried every suggestion but problem is still here. Tried clean Windows 10 and 11, minimum 10 versions of Nextcloud Client since 2021. and now switched from community Proxmox VM image to AIO Docker.

Please don't close this request as Nextcloud is really nice product and would like to proceed with full implementation. It's useless now, I have no space to download all files from the server, I need files on demand.

Steps to reproduce

1. Double click on the file.
2. It will open one to ten files without issues, depends on the weather outside, I guess.
3. Then, progress bar will not load anymore and error 0x800701AA will pop up after 30 seconds.
4. If I press try again, error 0x80070175 will come up.
5. Tray icon will show syncing but nothing is happening, I have to reopen the app.
6. After reopening the app, I can open the same file without issues and then the loop starts again from step 1.

Expected behavior

When clicking on the file, it should open without any issues.

Which files are affected by this bug

ZIP

Operating system

Windows

Which version of the operating system you are running.

Windows 10 Pro 22H2, Windows 11 Pro 24H2

Package

Official Windows MSI

Nextcloud Server version

30.0.4

Nextcloud Desktop Client version

3.15.3

Is this bug present after an update or on a fresh install?

Fresh desktop client install

Are you using the Nextcloud Server Encryption module?

Encryption is Disabled

Are you using an external user-backend?

• Default internal user-backend
• LDAP/ Active Directory
• SSO - SAML
• Other

Nextcloud Server logs

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{"reqId":"oOFUKPhuu9ibwe5Niwxr","level":3,"time":"2025-01-15T19:52:19+00:00","remoteAddr":"","user":"--","app":"core","method":"","url":"--","message":"Error while running background job OCA\\Theming\\Jobs\\MigrateBackgroundImages (id: 121, arguments: {\"stage\":\"prepare\"})","userAgent":"--","version":"30.0.4.1","exception":{"Exception":"OCP\\Files\\NotFoundException","Message":"/appdata_oc1rltmeryeo/theming/global","Code":0,"Trace":[{"file":"/var/www/html/lib/private/Files/Node/LazyFolder.php","line":141,"function":"get","class":"OC\\Files\\Node\\Root","type":"->","args":["/appdata_oc1rltmeryeo/theming/global"]},{"file":"/var/www/html/lib/private/Files/AppData/AppData.php","line":114,"function":"get","class":"OC\\Files\\Node\\LazyFolder","type":"->","args":["appdata_oc1rltmeryeo/theming/global"]},{"file":"/var/www/html/apps/theming/lib/Jobs/MigrateBackgroundImages.php","line":151,"function":"getFolder","class":"OC\\Files\\AppData\\AppData","type":"->","args":["global"]},{"file":"/var/www/html/apps/theming/lib/Jobs/MigrateBackgroundImages.php","line":83,"function":"storeUserIdsToProcess","class":"OCA\\Theming\\Jobs\\MigrateBackgroundImages","type":"->","args":[[]]},{"file":"/var/www/html/apps/theming/lib/Jobs/MigrateBackgroundImages.php","line":62,"function":"runPreparation","class":"OCA\\Theming\\Jobs\\MigrateBackgroundImages","type":"->","args":[]},{"file":"/var/www/html/lib/public/BackgroundJob/Job.php","line":61,"function":"run","class":"OCA\\Theming\\Jobs\\MigrateBackgroundImages","type":"->","args":[{"stage":"prepare"}]},{"file":"/var/www/html/lib/public/BackgroundJob/QueuedJob.php","line":43,"function":"start","class":"OCP\\BackgroundJob\\Job","type":"->","args":[{"__class__":"OC\\BackgroundJob\\JobList"}]},{"file":"/var/www/html/lib/public/BackgroundJob/QueuedJob.php","line":29,"function":"start","class":"OCP\\BackgroundJob\\QueuedJob","type":"->","args":[{"__class__":"OC\\BackgroundJob\\JobList"}]},{"file":"/var/www/html/cron.php","line":162,"function":"execute","class":"OCP\\BackgroundJob\\QueuedJob","type":"->","args":[{"__class__":"OC\\BackgroundJob\\JobList"}]}],"File":"/var/www/html/lib/private/Files/Node/Root.php","Line":187,"message":"Error while running background job OCA\\Theming\\Jobs\\MigrateBackgroundImages (id: 121, arguments: {\"stage\":\"prepare\"})","exception":{},"CustomMessage":"Error while running background job OCA\\Theming\\Jobs\\MigrateBackgroundImages (id: 121, arguments: {\"stage\":\"prepare\"})"}}
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Additional info

There are no issues if I use web UI or WebDAV.

Tried to exclude both Nextcloud process and folders in Defender, added server address to trusted sites list, turned off all firewalls,...

Installed ownCloud client for test and it works fine, no issues at all, except warning message that is not compatible with Nextcloud server. So, it's obvious Nextcloud Client issue.

nc_debug.zip

Thank you very much for assistance.

[Mika-6-9]

#5695

[domy86]

#5695

Proxmox VM image > with or without group folders, no difference, problem occurs in both personal and group folders.
Docker AIO > group folders app is not installed yet

[domy86]

Third installation has been completed on my notebook, now as VirtualBox OVA image, and it stuck on very first attempt to open file!

[mgallien]

sorry for the trouble @domy86
thanks for the debug archive
I will have a look and come back to the issue