| Community | Pro | Enterprise | |
|---|---|---|---|
| Low | Best Effort | 4 business days | 1 business day |
| Medium | Best Effort | 24 hours | 6 hours |
| High (Critical) | Best Effort | 2 hours | 30 minutes |
| Bronze | Silver | Gold | |
|---|---|---|---|
| Low | 4 business days | 2 business days | 1 business day |
| Medium | 24 hours | 12 hours | 6 hours |
| High (Critical) | 2 hours | 1 hour | 30 minutes |