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can't update Remote R Services 1.2 -> 1.3 #4360

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PartyPat opened this issue Mar 4, 2019 · 0 comments
Open

can't update Remote R Services 1.2 -> 1.3 #4360

PartyPat opened this issue Mar 4, 2019 · 0 comments

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@PartyPat
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PartyPat commented Mar 4, 2019

Hi.
I have installed R Remote Service 1.2 on Windows Server 2012 and it work all correctly.
Now I want update it at 1.3, but when I tried to install I get the next error.

imagen

I have tried to update the R Service installing the file .exe over the old installation 1.2 but it not work.
What means the error
How I solve the error?
Do need I made by other way?

The log file error

[...]
[1F8C:2CE0][2019-03-04T17:14:23]e000: Error 0x800b010a: Failed authenticode verification of payload: C:\ProgramData\Package Cache.unverified\RTVS.Remote.msi
[1F8C:2CE0][2019-03-04T17:14:23]e000: Error 0x800b010a: Failed to verify signature of payload: RTVS.Remote.msi
[1F8C:2CE0][2019-03-04T17:14:23]e310: Failed to verify payload: RTVS.Remote.msi at path: C:\ProgramData\Package Cache.unverified\RTVS.Remote.msi, error: 0x800b010a, delete: Yes
[1F8C:2CE0][2019-03-04T17:14:23]e000: Error 0x800b010a: Failed to cache payload: RTVS.Remote.msi
[2EC4:2BF8][2019-03-04T17:14:23]i000: MUX: Verify Failed. Retry acquiring, Retry Count: 1 of 3
[2EC4:2BF8][2019-03-04T17:14:23]i000: MUX: Set Result: Return Code=-2146762486 (0x800B010A), Error Message=, Result Detail=, Vital=True, Package Action=Verify, Package Id=RTVS.Remote.msi
[2EC4:2BF8][2019-03-04T17:14:23]e314: Failed to cache payload: RTVS.Remote.msi from working path: C:\Users\soporte\AppData\Local\Temp\3{9195e6e1-fe15-4b9e-832c-ea158eec4ca9}\RTVS.Remote.msi, error: 0x800b010a.
[2EC4:2BF8][2019-03-04T17:14:23]e349: Application requested retry of payload: RTVS.Remote.msi, encountered error: 0x800b010a. Retrying...
[1F8C:2CE0][2019-03-04T17:14:23]e000: Error 0x800b010a: Failed authenticode verification of payload: C:\ProgramData\Package Cache.unverified\RTVS.Remote.msi
[1F8C:2CE0][2019-03-04T17:14:23]e000: Error 0x800b010a: Failed to verify signature of payload: RTVS.Remote.msi
[1F8C:2CE0][2019-03-04T17:14:23]e310: Failed to verify payload: RTVS.Remote.msi at path: C:\ProgramData\Package Cache.unverified\RTVS.Remote.msi, error: 0x800b010a, delete: Yes
[1F8C:2CE0][2019-03-04T17:14:23]e000: Error 0x800b010a: Failed to cache payload: RTVS.Remote.msi
[2EC4:2BF8][2019-03-04T17:14:23]i000: MUX: Verify Failed. Retry acquiring, Retry Count: 2 of 3
[2EC4:2BF8][2019-03-04T17:14:23]e314: Failed to cache payload: RTVS.Remote.msi from working path: C:\Users\soporte\AppData\Local\Temp\3{9195e6e1-fe15-4b9e-832c-ea158eec4ca9}\RTVS.Remote.msi, error: 0x800b010a.
[2EC4:2BF8][2019-03-04T17:14:23]e349: Application requested retry of payload: RTVS.Remote.msi, encountered error: 0x800b010a. Retrying...
[1F8C:2CE0][2019-03-04T17:14:23]e000: Error 0x800b010a: Failed authenticode verification of payload: C:\ProgramData\Package Cache.unverified\RTVS.Remote.msi
[1F8C:2CE0][2019-03-04T17:14:23]e000: Error 0x800b010a: Failed to verify signature of payload: RTVS.Remote.msi
[1F8C:2CE0][2019-03-04T17:14:23]e310: Failed to verify payload: RTVS.Remote.msi at path: C:\ProgramData\Package Cache.unverified\RTVS.Remote.msi, error: 0x800b010a, delete: Yes
[1F8C:2CE0][2019-03-04T17:14:23]e000: Error 0x800b010a: Failed to cache payload: RTVS.Remote.msi
[2EC4:2BF8][2019-03-04T17:14:23]i000: MUX: Verify Failed. Retry acquiring, Retry Count: 3 of 3
[2EC4:2BF8][2019-03-04T17:14:23]e314: Failed to cache payload: RTVS.Remote.msi from working path: C:\Users\soporte\AppData\Local\Temp\3{9195e6e1-fe15-4b9e-832c-ea158eec4ca9}\RTVS.Remote.msi, error: 0x800b010a.
[2EC4:2BF8][2019-03-04T17:14:23]e349: Application requested retry of payload: RTVS.Remote.msi, encountered error: 0x800b010a. Retrying...
[1F8C:2CE0][2019-03-04T17:14:23]e000: Error 0x800b010a: Failed authenticode verification of payload: C:\ProgramData\Package Cache.unverified\RTVS.Remote.msi
[1F8C:2CE0][2019-03-04T17:14:23]e000: Error 0x800b010a: Failed to verify signature of payload: RTVS.Remote.msi
[1F8C:2CE0][2019-03-04T17:14:23]e310: Failed to verify payload: RTVS.Remote.msi at path: C:\ProgramData\Package Cache.unverified\RTVS.Remote.msi, error: 0x800b010a, delete: Yes
[1F8C:2CE0][2019-03-04T17:14:23]e000: Error 0x800b010a: Failed to cache payload: RTVS.Remote.msi
[2EC4:2BF8][2019-03-04T17:14:23]i000: MUX: Set Result: Return Code=-2146762486 (0x800B010A), Error Message=, Result Detail=, Vital=True, Package Action=Verify, Package Id=RTVS.Remote.msi
[2EC4:2BF8][2019-03-04T17:14:23]e314: Failed to cache payload: RTVS.Remote.msi from working path: C:\Users\soporte\AppData\Local\Temp\3{9195e6e1-fe15-4b9e-832c-ea158eec4ca9}\RTVS.Remote.msi, error: 0x800b010a.
[2EC4:2DDC][2019-03-04T17:14:23]e000: Error 0x800b010a: Failed while caching, aborting execution.
[...]

Thanks

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