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HDMI-Connected External Display Stops Responding in PowerToys (v0.90.1) #38806

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itlegacy opened this issue Apr 12, 2025 · 0 comments
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Issue-Bug Something isn't working Needs-Triage For issues raised to be triaged and prioritized by internal Microsoft teams

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Microsoft PowerToys version

0.90.1.0

Installation method

PowerToys auto-update

Area(s) with issue?

General

Steps to reproduce

  • Connect the following displays to a laptop:

    • Internal laptop display
    • Type-C connected external display
    • HDMI connected external display
  • Launch Microsoft PowerToys (v0.90.1).

  • Use "PowerToys Run" to trigger its functionality.

  • Observe the appearance of the error dialog:

    • Error message: "A problem occurred in PowerToys Run."
    • Log file path: C:\Users\itleg\AppData\Local\Microsoft\PowerToys\PowerToys Run\Logs\0.90.1.0\2025-04-13.txt
    • Log content includes an exception: System.Runtime.InteropServices.COMException (0xD0000701)
  • After the error appears, note that:- The HDMI-connected external display stops displaying any signal (completely unresponsive).

  • Multi-display settings become inaccessible.

✔️ Expected Behavior

All connected displays, including the HDMI display, should function normally, and "PowerToys Run" should operate without errors in a multi-display setup.

❌ Actual Behavior

  • An error dialog is displayed when using "PowerToys Run."
  • The HDMI-connected external display stops working entirely:- No video signal is output.
  • Multi-display configuration options are no longer accessible.

Additional Information

  • Microsoft Windows 11 Home
  • Display configuration:
    • 3 displays: Internal, Type-C connected, HDMI connected.
  • C:\Users\itleg\AppData\Local\Microsoft\PowerToys\PowerToys Run\Logs\0.90.1.0\2025-04-13.txt
  • Log

Version: 0.90.1.0
OS Version: Microsoft Windows NT 10.0.26100.0
IntPtr Length: 8
x64: True
Date: 2025/04/13 2:56:43
Exception:
System.Runtime.InteropServices.COMException (0xD0000701): 0xD0000701
at Standard.NativeMethods.DwmExtendFrameIntoClientArea(IntPtr hwnd, MARGINS& pMarInset)
at System.Windows.Appearance.WindowBackdropManager.UpdateGlassFrame(IntPtr hwnd, WindowBackdropType backdropType)
at System.Windows.Appearance.WindowBackdropManager.ApplyBackdrop(IntPtr hwnd, WindowBackdropType backdropType)
at System.Windows.Appearance.WindowBackdropManager.SetBackdrop(Window window, WindowBackdropType backdropType)
at System.Windows.ThemeManager.ApplyStyleOnWindow(Window window, Boolean useLightColors)
at System.Windows.ThemeManager.OnSystemThemeChanged()
at System.Windows.SystemResources.SystemThemeFilterMessage(IntPtr hwnd, Int32 msg, IntPtr wParam, IntPtr lParam, Boolean& handled)
at MS.Win32.HwndSubclass.DispatcherCallbackOperation(Object o)
at System.Windows.Threading.ExceptionWrapper.InternalRealCall(Delegate callback, Object args, Int32 numArgs)
at System.Windows.Threading.ExceptionWrapper.TryCatchWhen(Object source, Delegate callback, Object args, Int32 numArgs, Delegate catchHandler)

Other Software

No response

@itlegacy itlegacy added Issue-Bug Something isn't working Needs-Triage For issues raised to be triaged and prioritized by internal Microsoft teams labels Apr 12, 2025
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