bug-fix-patch

Bug fixed

#344
System is storing the attachment in chosen storage medium(DB/file system) but not showing the attachments in ticket detail page or ticket timeline page.

How to Fix (for Faveo v1.9.2 users)

See this commit for the details of changes made for bug fix.

Or

Open this file: Root_directory of faveo/app/Model/helpdesk/Ticket/Ticket_attachments.php
search and replace
if ($this->poster == 'ATTACHMENT')
with
if ($this->poster == 'ATTACHMENT' || $this->poster == 'attachment')
at line 49