Skip to content
New issue

Have a question about this project? Sign up for a free GitHub account to open an issue and contact its maintainers and the community.

By clicking “Sign up for GitHub”, you agree to our terms of service and privacy statement. We’ll occasionally send you account related emails.

Already on GitHub? Sign in to your account

Keybase will not open to desktop #25050

Open
GitMarkalsoHub opened this issue Jun 10, 2022 · 13 comments
Open

Keybase will not open to desktop #25050

GitMarkalsoHub opened this issue Jun 10, 2022 · 13 comments

Comments

@GitMarkalsoHub
Copy link

I am getting "starting up keybase" continuously

my log id: 8aea9555fb483812a7400a1c

@123Venom
Copy link

123Venom commented Jun 10, 2022

Same here. Uninstall/Re-Install did nothing to fix this either.

log id: e10b4a72b3f2101ed851e91c

@GitMarkalsoHub
Copy link
Author

GitMarkalsoHub commented Jun 10, 2022 via email

@MaxQuatro
Copy link

Avast reported about keybaserq.exe as FileRepMalware [Trj].

@123Venom
Copy link

Something very strange I just noticed. While on Win10 keybase sits in the show hidden icons tray as Starting up keybase but if I attempt to launch another instance of \AppData\Local\Keybase\Gui\Keybase.exe that then allow the login screen all while that other instance sits with Starting up keybase. Something in 6.0.1 deff messed things up.

@Mykola-Veryha
Copy link

I just updated to 6.0.2 and now it works well for me

@GitMarkalsoHub
Copy link
Author

Where is the Windows 6.02 update URL? I have gone to the website and I am only seeing 6.02 version for Linux

@123Venom
Copy link

I installed latest today on win10 and received V6.0.1.49 so I'm in the same boat wondering where v6.0.2 came from? That 6.0.1.49 did not fix the issue for me. I still get an instance in the try "Starting up keybase". The only way I can get it to work is launch a new instance.

Screenshot 2022-06-13 091946

@rdavies3
Copy link

Same issue on a mac. Upgraded this morning, my log ID is 1e7d4435dc894d2e7c84061c

@123Venom
Copy link

Lot of issues being reported of having this problem. Be nice to see it fixed.

@123Venom
Copy link

2 weeks later still not fixed nor a response on the matter.

@ec-max
Copy link

ec-max commented Aug 9, 2022

Sounds like the behavior I fixed here: #25138 (comment)

@123Venom
Copy link

123Venom commented Aug 9, 2022

That's all fine if you are setup to start kb on windows start, I was not. I tested this by closing kb. Attempted a manual run with the short name version of the user. It still does the same thing. The first instance is blank and sits forever on starting up keybase. If I open a 2nd instance that one then works but that whacky tray instance must remain.

@ec-max
Copy link

ec-max commented Aug 9, 2022

Sorry for the false hope. You describe the exact same behavior I was seeing on a fresh install (new machine): First run whacky tray instance wasn't working, second copy worked fine. Even installed the KBFS support and that mounted up fine with my account/data mounted as a drive letter; but not the whacky first instance tray copy; until I eliminated spaces from the path. I haven't had to go experiment with this; but looking at the client source files, it is reading from %LOCALAPPDATA% - which has the space included long file name in the environment variable. If you are still having the issue you may get somewhere by setting that variable to the short filename too. Worth 5 minutes to try anyway. ?shrug?

Sign up for free to join this conversation on GitHub. Already have an account? Sign in to comment
Labels
None yet
Projects
None yet
Development

No branches or pull requests

7 participants
@rdavies3 @GitMarkalsoHub @Mykola-Veryha @123Venom @ec-max @MaxQuatro and others