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about.html
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<!DOCTYPE html>
<html lang="en">
<!--!----------------------------------------------------------------------------------------------------------------- -->
<!--! HEAD -->
<!--!----------------------------------------------------------------------------------------------------------------- -->
<head>
<meta charset="UTF-8">
<meta name="viewport" content="width=device-width, initial-scale=1.0">
<meta http-equiv="X-UA-Compatible" content="ie=edge">
<link rel="stylesheet" href="./css/main.min.css">
<title>About Júlio Lucas</title>
</head>
<!--!----------------------------------------------------------------------------------------------------------------- -->
<!--! BODY -->
<!--!----------------------------------------------------------------------------------------------------------------- -->
<body>
<!--!----------------------------------------------------------------------------------------------------------------- -->
<!--! HEADER -->
<!--!----------------------------------------------------------------------------------------------------------------- -->
<header>
<div class="menu-btn">
<span class="menu-btn_burger"></span>
</div>
<!--!----------------------------------------------------------------------------------------------------------------- -->
<!--! NAVIGATION -->
<!--!----------------------------------------------------------------------------------------------------------------- -->
<nav class="nav">
<ul class="menu-nav">
<li class="menu-nav_item">
<a href="index.html" class="menu-nav_link">
Home
</a>
</li>
<li class="menu-nav_item active">
<a href="about.html" class="menu-nav_link">
About Me
</a>
</li>
<li class="menu-nav_item">
<a href="projects.html" class="menu-nav_link">
My Projects
</a>
</li>
<li class="menu-nav_item">
<a href="contact.html" class="menu-nav_link">
Contact Me
</a>
</li>
</ul>
</nav>
</header>
<!--!----------------------------------------------------------------------------------------------------------------- -->
<!--! MAIN -->
<!--!----------------------------------------------------------------------------------------------------------------- -->
<main>
<section class="about">
<div class="about_bio-image">
<div class="about_bio">
<h2 class="text-secondary">Biography</h2>
<p>Degree in Multimedia Engineering. Primarily focus on writing clean, elegant and efficient code in
HTML, CSS3, SASS and Bootstrap 4. Passion for responsive website design and a firm
believer in the mobile-first approach. Enthusiastic, flexible with a desire to improve
and
develop new skills. Throughout professional career, developed solid competencies in the Telco
industry developing continuous improvement operations (Customer Care and Financial services).
</p>
</div>
</div>
<!-- -------JOBS-------- -->
<div class="jobs">
<div class="jobs_job">
<h2 class="text-secondary">2017 - Current</h2>
<h3>Condofirst</h3>
<h6>Continuous Improvement Manager</h6>
<p>- Authored company rules and regulations, employee handbook and performance review process.</p>
<p>- Responsible for maximize profits through effective cost control, staff scheduling, inventory
management and ordering.</p><br>
<h6>Project Manager</h6>
<p>- Pilot Project - Feasibility tests of business solutions in the area of condominium management.
</p>
</div>
<div class="jobs_job">
<h2 class="text-secondary">2014 - 2017</h2>
<h3>NOS</h3>
<h6>Dunning & Customer Relationship Management</h6>
<p>- Reporting and operations of continuous improvement process in collections area (rule of charges
and dunning) and
front/back office support (B2C/B2B).</p>
<p>- Responsible for conducting research studies/pilot analysis in order to support informed
decision-making and strategy
definition.</p>
<p>- Management and implementation of processes, methodologies and templates - SEPA (Single Euro
Payments Area) /
Direct Debit.</p>
</div>
<div class="jobs_job">
<h2 class="text-secondary">2007 - 2014</h2>
<h3>ZON</h3>
<h6>Revenue Insurance Manager</h6>
<p>- Reengineering and management of processes required to implement general objectives (KPIs)
established in various
dunning and revenue insurance policies (B2C).</p>
<p>- Shops Franchising Operations Management: Supply Chain (Logistics and Transportation), push
strategy and S&OP.</p>
<p>- Create dashboards and analytical reports, coupled with key insights and recommendations, to
present to
leadership/internal clients.</p>
</div>
<div class="jobs_job">
<h2 class="text-secondary">2004 - 2007</h2>
<h3>PT PRO</h3>
<h6>Treasury & Billing Operations Management</h6>
<p>- Online coaching in billing application integration processes (Geneva) and customer relationship
management (Siebel)
within the framework of the KISS (Keep Information System Simple) project.</p>
<p>- Production of e-learning applications/tutorials within the financial area (SAP).</p>
<p>- Participation in continuous improvement billing process (Geneva and SAP) and customer service
management
(Siebel - CRM).</p>
</div>
</div>
<!-- -------SOCIAL ICONS------- -->
<div class="social-icons">
<a href="https://www.linkedin.com/in/julio-lucas/" target="_blank">
<i class="fab fa-linkedin fa-2x"></i>
</a>
<a href="https://github.com/julionuneslucas" target="_blank">
<i class="fab fa-github fa-2x"></i>
</a>
</div>
<!--!----------------------------------------------------------------------------------------------------------------- -->
<!--! FOOTER -->
<!--!----------------------------------------------------------------------------------------------------------------- -->
<footer>Coded by <a href="https://julionuneslucas.github.io/Julio-Lucas-Portfolio/" target="_blank">Júlio
Lucas</a>
<script>document.write(new Date().getFullYear());</script>
</footer>
</section>
</main>
<!--!----------------------------------------------------------------------------------------------------------------- -->
<!--! SCRIPTS -->
<!--!----------------------------------------------------------------------------------------------------------------- -->
<script src="./js/main.js"></script>
<script src="https://kit.fontawesome.com/6d2ea823d0.js"></script>
</body>
</html>