Skip to content
New issue

Have a question about this project? Sign up for a free GitHub account to open an issue and contact its maintainers and the community.

By clicking “Sign up for GitHub”, you agree to our terms of service and privacy statement. We’ll occasionally send you account related emails.

Already on GitHub? Sign in to your account

Connected to Mac, now won't work with original Windows device #551

Open
1 task done
Nitecon01 opened this issue Dec 18, 2024 · 0 comments
Open
1 task done

Connected to Mac, now won't work with original Windows device #551

Nitecon01 opened this issue Dec 18, 2024 · 0 comments
Labels

Comments

@Nitecon01
Copy link

Nitecon01 commented Dec 18, 2024

Pre-report checks

  • Have you checked (use search) Azure DevOps Board and Github issues for known bugs and plans?

Describe the bug

We deployed the Precision Trackpad drivers to the users Windows device, and the Apple Trackpad 2 worked perfectly.

The user then connected the Trackpad to their personal Mac, and used it on there.

They then tried to reconnect the Trackpad to their original Windows device, and the trackpad won't work anymore.

They say the device briefly appears in the Bluetooth settings as connected, then it disappears.

User claims to have "unpaired" the Trackpad from the Mac.

Might not be a bug with the drivers itself, could be the pairing mechanism, or something else.

We have uninstalled the drivers, and reinstalled them, and this has not worked.

@Nitecon01 Nitecon01 added the bug label Dec 18, 2024
Sign up for free to join this conversation on GitHub. Already have an account? Sign in to comment
Labels
Projects
None yet
Development

No branches or pull requests

1 participant