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HPCC-32018 Restore User documentation for Z.A.P.
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Signed-off-by: Panagiotatos <greg.panagiotatos+copilot@lexisnexisrisk.com>
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Panagiotatos committed Oct 23, 2024
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63 changes: 63 additions & 0 deletions docs/EN_US/Installing_and_RunningTheHPCCPlatform/Inst-Mods/ZAP.xml
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<?xml version="1.0" encoding="UTF-8"?>
<!DOCTYPE sect1 PUBLIC "-//OASIS//DTD DocBook XML V4.5//EN"
"http://www.oasis-open.org/docbook/xml/4.5/docbookx.dtd">
<sect1>
<title>ZAP Utility</title>

<sect2 id="ZAP">
<title>Z.A.P. Utility</title>

<para>The Zipped Analysis Package (Z.A.P.) button is a utility for
collecting system information and encapsulating it into a shareable
package. It is a useful tool for reporting errors, inconsistencies, or
other unexpected behavior. When there is such an occurrence, this utility
packages up information to send for further analysis.</para>

<figure>
<title>Z.A.P. Button</title>

<mediaobject>
<imageobject>
<imagedata fileref="../../images/ECLWAZ00.jpg"/>
</imageobject>
</mediaobject>
</figure>

<para>To use the Z.A.P. utility, press the Z.A.P. button on the workunit
details page from the appropriate workunit. The button opens the Zipped
Analysis Package dialog.</para>

<para>Some of the required fields are populated. Fill in the corresponding
values under Description, History, and the other fields. Optionally, you
can password protect the ZAP package and choose to include worker logs.
Worker logs are not included by default. If there are worker logs, the
option to include them is available. You must check that field when
available to include the worker logs.</para>

<para>If your data contains sensitive information, such as personally
identifiable information (PII), save the ZAP package, sanitize the data,
then email it manually. If appropriate to share your data, you can take
advantage of the Send Email field.</para>

<para>The Send Email field is only available if email is configured for
the ESP service in the Configuration Manager. If available, check the Send
Email box to email the ZAP report. Only an Administrator can configure the
email. The (To) Email Address is also set by the Administrator and can
only be changed in the configuration. The (From) Email Address can be set
in the Configuration Manager, but can be changed if desired. The Email
Subject is required, but the Email Body is optional.</para>

<para>Press the <emphasis role="bold">Apply </emphasis>button when all the
dialog fields are completed. At that point if you checked the Send Email
box, the Z.A.P. report gets sent. If email is not configured, the Z.A.P.
utility generates a zip file with all the appropriate information for
troubleshooting.</para>

<para>You can find the generated zip file in your browser's designated
download directory. You can now manually send this file to the person
handling your support request, or you can upload the file into the issue
tracking system. Remember, you should only use the email feature if
appropriate to share your data.</para>
</sect2>
</sect1>

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</itemizedlist>

<para><?hard-pagebreak ?></para>
<xi:include href="Installing_and_RunningTheHPCCPlatform/Inst-Mods/ZAP.xml"
xpointer="xpointer(//*[@id='ZAP'])"
xmlns:xi="http://www.w3.org/2001/XInclude" />
</sect1>

<sect1 id="hpcc-init">
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