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faqs.html
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<!DOCTYPE html>
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<title>WhatsDplan - A simple way to plan your Hangouts!</title>
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<h2><br>Frequently Asked Questions</h2>
<h4><br><b>Which devices are supported by WhatsDplan?</b></h4>
<ul><li><h5>We support all phones that are running on Android 4.0 or later. Your phone should be able to receive SMS or call during the verification process.</h5></li>
<li><h5>We do not support tablets or Wi-Fi only devices at this time.</h5></li></ul>
<h4><b>How do I Install WhatsDplan?</b></h4>
<ul><li><h5>Download WhatsDplan App on your Android phone <a href="#" onclick="window.open('https://goo.gl/QW32fn')">here</a> and install it</h5></li>
<li><h5>Open WhatsDplan and continue to the next screen by agreeing to our Terms of Service</h5></li>
<li><h5>Enter your phone number and verify it using the OTP received</h5></li>
<li><h5>Give a username that you would like people to see. You can change this name anytime in your profile</h5></li>
<li><h5>WhatsDplan should now be installed and ready for use on your phone. Explore Restaurants & Events around you, make plans with your friends, discuss, decide and book. Let the fun begin!</h5></li></ul>
<h4><b>
How do I configure my notification settings?</b></h4>
<ul><li><h5>Click on the sandwich icon on your home screen and go to <b>Settings</h5></p></li>
<li><h5 >Select <b>Notification</b></h5></li>
<li><h5>You should be able to set notifications for your private events as well as the public events that you are following</h5></li></ul>
<h4><b>How do I verify my number in WhatsDplan?</b></h4>
<ul><li><h5>Once you install <a href="#" onclick="window.open('https://goo.gl/QW32fn')">WhatsDplan</a> and open it for the first time, you are prompted to enter you phone number. An OTP would be sent to your mobile number which will be auto-detected by our app. If the number is not auto-detected, the App will prompt you to enter the OTP. Post the successful verification you should be able to create your profile and start planning hangouts with your friends</h5></li></ul>
<h4><b>Can I block a particular number in WhatsDplan?</b></h4>
<ul><li><h5>Currently, you cannot block and number in WhatsDplan. If you find that you are made part of any Plan or Group which you think you should not be part of, we recommend you to immediately EXIT that Plan or Group to avoid any irrelevant messages or posts and further damage of any sort. For any further issues, you can raise your concerns at <b><a href="mailto:support@whatsdplan.com">support@whatsdplan.com</a></b>. We will be glad to help you out.</h5></li></ul>
<h4><b>How do I start planning with friends?</b></h4>
<h5>You can start a Plan by clicking on 'Plan' button. Multiple workflows have been designed for the ease of creating Plans. They are identified below:</h5>
<h5><u>Starting a Plan from Restaurants or Events List:</u></h5>
<ul><li><h5>In the Explore Tab, after you click either restaurant or event, the list of restaurants/events appears. You can find 'Plan' button for every restaurant or event listed, clicking on which will take you through the Plan workflow. Select a convenient date, time, invite friends, preview your plan and send. A Plan is created with your friends, let the fun begin!</h5></li></ul>
<h5><u>Using the FAB button:</u></h5>
<ul><li><h5>In the Explore or My Plans TAB, the FAB button at the right bottom of the screen has two options in it. It allows you make a Quick plan with friends or ask friends for opinions. After you select any one of these two options, you will be guided through a sequence of steps till the preview screen and send</h5></li></ul>
<h5><u>Starting a Plan from 'My Groups':</u></h5>
<ul><li><h5>My Groups provides a quick plan facility with your friends' groups. Click on 'Plan' in My Groups, give the plan a title and send. The Plan is sent to all your friends in the group.</h5></li>
<li><h5>Please note that your friends who do not have WhatsDplan app installed on their mobile would get an SMS with a weblink to vote for plan options once they are invited</h5></li></ul>
<h4><b>How can I remind my friends to vote for a plan?</b></h4>
<ul><li><h5>Chat and Buzz are the two features which can help you ping friends to give their preferences. You can remind your friends to vote for plan options before you finalize on <b>When</b> and <b>Where</b> choices. Go to the plan details and click on <b>Buzz</b> option to send a reminder to your friends to vote for options in the plan or simply <b>Chat</b> with friends to discuss and decide quickly.</h5></li></ul>
<h4><b>Who can finalize an option for a plan?</b></h4>
<ul><li><h5>Only the person who has created the plan can <b>Finalize</b> an option. Once an option is finalized, all the friends who are part of the plan would get a notification regarding the meeting place and time. The Plan's Chat, Votes, Add Friend & Buzz will still be active after finalizing onto one option.</h5></li></ul>
<h4><b>What happens after the plan is finalized?</b></h4>
<ul><li><h5>After the plan is finalized a reminder is set in everyone's calendar. Currently, as the App is only for Android, the default account for your Android/Play Store will be used for setting the notification in corresponding Google calendar. A notification email will be sent to you as well before the event begins. You can change the notification reminder timings in Google account settings. The same settings work here as well.</h5></li></ul>
<ul><li><h5>All the events which are finalized will be sent to history after the event completion date.</h5></li></ul>
<h4><b>What happens to the plans which are not finalized?</b></h4>
<ul><li><h5>All the plans which are not finalized remain in 'My Plans' Tab till they are finalized or are deleted or moved to Plan History. The plans are arranged in chronologically arranged based on latest activity in the respective plan.</h5></li></ul>
<h4><b>Do I have to finalize the plan if I want to book a ticket?</b></h4>
<ul><li><h5>No. You need not finalize the plan to book a ticket. Ticket booking option is open and is independent of the 'Plan' workflow.</h5></li></ul>
<h4><b>How can I inform my friend to install WhatsDplan using the App itself?</b></h4>
<ul><li><h5>You can use the '<b>Tell a Friend</b>' feature in our App to tell your friens about WhatsDplan. By clicking on Tell a Friend you will be prompted with a set of Apps installed in your phone which allow sharing. A few Apps which allow this are: WhatsApp, Gmail, Facebook etc. You can share our App Play Store link via any of these channels.</h5></li></ul>
<ul><li><h5>Otherwise, you can simply start a Plan and invite a friend. If the App is not installed by him/her We ensure that an SMS with with your name, plan details and App Installation link will be sent to your friend. We bear the SMS cost.</h5></li></ul>
<h4><b>What happens if I uninstall the App?</b></h4>
<ul><li><h5>Firstly, we will feel sad! :( Before we let you go, we ensure that all your previous plans are saved in our databases. You will be able to retrieve your old plans after you reinstall the App with the same mobile number. We will not be able to retrieve your Chat, as the Chat is stored on Clients' systems only and not at our servers.</h5></li></ul>
<h4><b>Should I install the App to be part of a plan?</b></h4>
<ul><li><h5><b>No.</b> If you are invited to any plan by your friend - via SMS, you will be prompted to install the App or open the plan in a browser. If you open the plan in a browser you can see all the plan details and will be able to select your preference by voting.</h5></li>
<li><h5>However, you will not receive any notifications/updates by opening it in a browser. You have to revist the URL or refresh the page to view any update. Also, opening the plan in a browser will allow you to only vote, you will not be able to Chat or Add friends or Add a new choice or Buzz or save the plan. We always suggest you to install the App - it's Handy, if you love to go out with friends!</h5></li></ul>
<h4><b>Is the App available only for Android users?</b></h4>
<ul><li><h5>Currently, WhatsDplan is available only for Android. We are working to release the iOS version soon. Even we are eagerly waiting to have the iOS version out!</h5></li></ul>
<h4><b>What if I have someother query?</b></h4>
<h5>You can always <b><a href="mailto:contactus@whatsdplan.com">contactus@whatsdplan.com</a></b> for any other queries</h5>
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<h6>Copyright © 2015 - Fouramis Technologies Private Limited</h6>
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