From 2e399e716441d66657860903f8ab79b93f8d518a Mon Sep 17 00:00:00 2001 From: Jennifer Hillman-Jackson <jennaj@users.noreply.github.com> Date: Mon, 11 Dec 2023 12:43:41 -0800 Subject: [PATCH] Update account_create.md --- faqs/galaxy/account_create.md | 14 ++++++++++---- 1 file changed, 10 insertions(+), 4 deletions(-) diff --git a/faqs/galaxy/account_create.md b/faqs/galaxy/account_create.md index 82e0f56f098b16..b15a4690bc61e6 100644 --- a/faqs/galaxy/account_create.md +++ b/faqs/galaxy/account_create.md @@ -9,22 +9,28 @@ contributors: [jennaj, bernandez, samanthaanjei, wm75] 1. To create an account at any public Galaxy instance, choose your server from the available [list of Galaxy Platforms](https://galaxyproject.org/use/). - There are 3 main public Galaxy servers: [UseGalaxy.org](https://usegalaxy.org/), [UseGalaxy.eu](https://usegalaxy.eu/), and [UseGalaxy.org.au](https://usegalaxy.org.au/). + There are 3 main public Galaxy servers: [UseGalaxy.org](https://usegalaxy.org/) (**US**), [UseGalaxy.eu](https://usegalaxy.eu/) (**EU**), and [UseGalaxy.org.au](https://usegalaxy.org.au/) (**AU**). 2. Click on **"Login or Register"** in the masthead on the server. ![Login or Register on the top panel]({{site.baseurl}}/faqs/galaxy/images/login_register.png) 3. On the login page, find the **Register here** link and click on it. -4. Fill in the the registration form, then click on **Create**. + +5. Fill in the the registration form, then click on **Create**. Your account should now get created, but will remain inactive until you verify the email address you provided in the registration form. ![Banner warning about account with unverified email address]({{site.baseurl}}/faqs/galaxy/images/unverified_account.png) -5. Check for a **Confirmation Email** in the email you used for account creation. -6. Click on the **Email confirmation link** to fully activate your account. +6. Check for a **Confirmation Email** in the email you used for account creation. + + Missing? Check your **Trash** and **Spam** folders. + +9. Click on the **Email confirmation link** to fully activate your account. {% icon galaxy-info %} Delivery of the confimation email is blocked by your email provider or you mistyped the email address in the registration form? Please do **not** register again, but follow the [instructions to change the email address]({% link faqs/galaxy/user_preferences_manage_information.md %}) registered with your account! The confirmation email will be resent to your new address once you have changed it. + + Trouble logging in later? Account email addresses and public names are caSe-sensiTive. Check your activation email for formats.