Merge pull request #4580 from galaxyproject/jennaj-dec-cofest-1

Update account_create.md

faqs/galaxy/account_create.md

@@ -9,22 +9,28 @@ contributors: [jennaj, bernandez, samanthaanjei, wm75]
 
 1. To create an account at any public Galaxy instance, choose your server from the available [list of Galaxy Platforms](https://galaxyproject.org/use/).
 
-    There are 3 main public Galaxy servers: [UseGalaxy.org](https://usegalaxy.org/), [UseGalaxy.eu](https://usegalaxy.eu/), and [UseGalaxy.org.au](https://usegalaxy.org.au/).
+    There are 3 main public Galaxy servers: [UseGalaxy.org](https://usegalaxy.org/) (**US**), [UseGalaxy.eu](https://usegalaxy.eu/) (**EU**), and [UseGalaxy.org.au](https://usegalaxy.org.au/) (**AU**).
 
 2. Click on **"Login or Register"** in the masthead on the server.
 
    ![Login or Register on the top panel]({{site.baseurl}}/faqs/galaxy/images/login_register.png)
 
 3. On the login page, find the **Register here** link and click on it.
-4. Fill in the the registration form, then click on **Create**.
+
+5. Fill in the the registration form, then click on **Create**.
 
    Your account should now get created, but will remain inactive until you verify the email address you provided in the registration form.
 
    ![Banner warning about account with unverified email address]({{site.baseurl}}/faqs/galaxy/images/unverified_account.png)
 
-5. Check for a **Confirmation Email** in the email you used for account creation.
-6. Click on the **Email confirmation link** to fully activate your account.
+6. Check for a **Confirmation Email** in the email you used for account creation.
+
+    Missing? Check your **Trash** and **Spam** folders.
+
+9. Click on the **Email confirmation link** to fully activate your account.
 
    {% icon galaxy-info %} Delivery of the confimation email is blocked by your email provider or you mistyped the email address in the registration form?
 
    Please do **not** register again, but follow the [instructions to change the email address]({% link faqs/galaxy/user_preferences_manage_information.md %}) registered with your account! The confirmation email will be resent to your new address once you have changed it.
+
+   Trouble logging in later? Account email addresses and public names are caSe-sensiTive. Check your activation email for formats.