Recovery of your dials, how are dials stored and how to make a backup
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don't panic! If you don't see your dials in the New tab page, first try to restart browser or whole PC. Things like power outage, browser update or drive issue can momentarily break your browser and simple restart usually fixes the problem.
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don't uninstall my addon unless you have exported your dials data to a file - uninstalling addon will delete ALL local data!
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if you are logged in your cloud account on my server, you can't loose your data - server data are regularly backed up so even if you overwrite your server backup, I can restore it if you contact me in time (backups are deleted after few weeks)
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using "Firefox Sync" or "Chrome Sync" can also save your dials even if you uninstall addon or loose your device!
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dials data (including thumbnails) can be backed up also manually - from Options page / "Import backup" tab
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dials data cannot be recovered directly from hard drive or backup of your Firefox / Chrome profile folder.
Why? Browsers uses complex databases to store all addons data (including thumbnails). There is no simple file with addon data which could be copied to a new installation. If you have a backup of a whole profile, restore the whole profile, that's the only way to get to your dials data.
Each device has a local backups which can be used to undo any recent change.
This is the best and easiest solution for most problems. You can access it from the dials page main menu:
Recovery from your Cloud server account
If you have a new device and you want to download a backup from the cloud, simply login to your cloud account.
If you have problems recovering your cloud dials, contact me to my support email.
As mentioned before, it's best to restore whole Firefox / Chrome profile. That will restore all data.
To find current profile folder in Firefox, visit "about:profiles" page.