Tab keeps crashing #340
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Can you notice anything unusual before it crashes? Maybe Firefox is responding slowly? The crashed tab with my addon usually means the "extension process" has crashed. One more thing - could you open "about:crashes" page and send me one of the recent crash links? (each extension crash should create a crash report) |
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Hi,
Thanks for the fast reply.
On 7/27/2024 09:30, Juraj Mäsiar wrote:
Can you notice anything unusual before it crashes? Maybe Firefox is
responding slowly?
Not specially.
What happened so far is that I kept one or two FF windows opened while
doing something else, and when getting back to FF, I notice the crash.
At first, I though that the recent FF Dev version was the culprit, so I
switched back to FF standard. That did not help.
And what is your screen resolution? (mostly I'm interested if you are
using 4K screen or bigger)
I use a Dell UltraSharp U3023E, WQXGA 2560 x 1600.
I started to google it because I did not remember the exact resolution,
and I got a new crash!
That was not your tab this time, but these crashes started to happen
after I installed your extension. Which has become essential.
How often do you restart Firefox (or PC)? Is it every day or do you
use Sleep/Hibernation to keep your programs running for days/weeks?
FF, sometimes several times a day, sometimes once in 2 days.
Rebooting, I just did it a few hours before this crash. I do it in
average every 2 days.
I never use Sleep/Hibernation.
The crashed tab with my addon usually means the "extension process"
has crashed.
This can be caused by any of your addons - do you have many addons
installed?
Yes, 26. Including Tab Mix Plus that needs changes in the FF install
directory.
If the problem was easy to reproduce I would try in safe mode, or by
disabling the addons half by half to do a binary search.
But it's too random, I cannot use FF during hours with half the addons.
And as I said, I did not get these crashes until I replaced FVD Speed
Dial by your addon.
I'm quite impressed by your work by the way. The number of possible
customizations is impressive, and I appreciated that I could import FVD
Speed Dial bookmarks.
Often the crash is caused by a memory leak, there is actually one I've
been tracking down, but it seems to be gone in 25.6 version. But the
upcoming version 25.7 will add some more failsafe mechanisms.
Let me know, I'll be happy to test it.
Memory problems are hard to track.
I used Rational Purify for a long time to debug them on my C programs,
but it's become hideously expensive since IBM let go of it, and my old
version does not work on Windows 10.
I haven't found another tool on Windows as efficient at a decent price
range.
It is a really great tool, telling you exactly where leaks or access
errors happen without having to track them manually.
Best,
…--
Robert
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Thank you for the additional info! But there is one more thing you could check - please open "about:crashes" page and send me one of the recent crash links? (each extension crash should create a crash report) |
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On 7/27/2024 13:30, Juraj Mäsiar wrote:
Thank you for the additional info!
So far it doesn't sounds like the memory leak I've been investigating,
although we are still not completely sure what's the main source, so
far we only know it's a combination of addon and Firefox issues:
https://bugzilla.mozilla.org/show_bug.cgi?id=1906755
But there is one more thing you could check - please open
"about:crashes" page and send me one of the recent crash links? (each
extension crash should create a crash report)
That could help me figure out why it crashed.
Here.
Best,
…--
Robert
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Hello again, |
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Thanks! |
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On 7/27/2024 15:52, Juraj Mäsiar wrote:
Thanks!
There seems to be many other reports like yours:
https://crash-stats.mozilla.org/signature/?product=Firefox&signature=js%3A%3AInternalBarrierMethods%3CT%3E%3A%3AisMarkable#reports
But it doesn't look like it's related to extensions.
The good news is, they are working on a fix already:
https://bugzilla.mozilla.org/show_bug.cgi?id=1845610
(but I'm not authorized to view it though)
Great, I'm happy it's not your extension.
Thanks for the info.
…--
Robert
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Describe the bug
Sometimes, for no apparent reason, Firefox reports about the default Group tab "your tab just crashed" and I have to restore it.
Steps To Reproduce
It's random, I don't know how to reproduce it.
Device info:
Additional info
That also happens with Firefox Developper Edition.
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