Unable to download reports

[Unit981]

I have recently redeployed a faction server and I can't seem to download my reports.
I've tried to download sample reports and custom reports, default template and custom template - all to no avail.
The image below demonstrates that my report is showing as successfully generated, however when i click download - it opens a new tab and does not download anything.

Screenshot also shows version number

To confirm that it wasn't a simple case of 'PEBKAC', I've redeployed on both 2 separate VPS's and locally in VM's - the issue replicates every time.

[summitt]

Can you confirm that you have a report that matches the Team and Assessment Type of the Assessment?

For instance, if you click edit in the assessment it may look something like this:

Then ensure you have a report template in the Report Designer that matches as shown below:

[Unit981]

Hi @summitt - confirming that I have got the correct details matching up, the team name and report templates are matching to those seen inside Report Designer.

Issues still persist.

[summitt]

Would you mind trying to upload a new template from here: https://github.com/factionsecurity/report_templates.

Maybe the default template got corrupted somehow.

[Unit981]

Hi @summitt - Just tried this and found the issue persists (even after regenerating report). I tried the 2 report templates available at the link provided above.

I think that my multiple redeployments of faction would rule this out as being an issue anyway.

[summitt]

Is there anything in the logs that indicate an error (catalina.out).

[summitt]

@Unit981 The other thing might be the memory in your VMs. Can you confirm how much memory is available?

[summitt]

@Unit981 There has been another issue reported (#61) that may be the same issue you experienced. This has been fixed in july24-updates branch. It's part of a bunch a fixes and ui updates that will be released to main in a few weeks.

If you have the cycles check out the july24-updates branch and see if this fixes your issue.

[eLcapitanoBD]

The issue still persists. Is it possible to get a proper solution soon?

[summitt]

@eLcapitanoBD are you also using the default templates and it fails on report generation?

[summitt]

Closing this issue because lacking information to reproduce.