Arctis Nova Pro (wired) support

[dokbanks]

Hi there!

Forgive me if this is a simple question, I am trying to install your Linux Arctis Manager and when running ./install.sh it fails with the error "Failed to enable unit: Unit arctis-manager.service does not exist"

I'm using Bazzite 41 KDE Plasma 6.2.5, I'm unsure if I need to give any more information, but if I do please let me know and I will get back to you as soon as I can! Thank you for taking the time to read my post.

[elegos]

Hello dokbanks!

First of all: which device do you own? You can also try executing the service in debug mode, as follows:

# ensure the service is not running
systemctl --user stop arctis-manager
# start artctis-manager manually in verbose mode
arctis-manager -v

Also give me the output of the command lsusb | grep Arctis

Thanks :)

[elegos]

@dokbanks have you resolved the issue by yourself, or do you steel need help?

Thanks

[dokbanks]

@elegos hi there, I really do apologise about the lateness of my reply, I'll try and get back you as soon as I can, the comment alert happened to go into my spam folder on my email and I just happened to check.

The device I'm using is the Wired Steelseries Arctis Nova Pro with GameDAC2 Headset connected via USB on a Desktop PC, is this setup compatible? I will work on getting a result for what you've suggested shortly and see if I have any luck.

Thank you for your time and your patience

[elegos]

Hello @dokbanks. The Arctis Nova Pro wired might need to get support, if it's not the same id as the wireless one. We might be able to easily find out the messages in case, if you want to tinker with Wireshark on Windows as described here (I can give you more support in the process as needed on this ticket).

To start the process, you might want to track down the features have and try to figure out the commands sent/received via bluetooth, as described in the guide:

• At device USB connection
• Per-feature commands (on/off, 0-100%, etc), for example, reading the SteelSeries web page, you should have at least:
  • Chat mix commands (easy enough "scrolling" the knob should send you messages straight)
  • Noise cancelling features (you can see the list of them in the Engine part of GG)
  • Mic features, probably, like led brightness or gain
  • Various statuses, like mic state (muted / unmuted) <-- this might be tricky, as the wireless one sends a single message with the whole status in an array of bytes
• On-device buttons / wheels change (the messages should flow as soon as you send them, like mic mute/unmute, while the volume should/will be the same as the DAC's wheel - and possibly not sent, as the volume should be managed by the DAC itself)

--

To have an idea on what the features might be, these are the ones of the Arctis Nova Pro Wireless:

Status:

• Battery (you can probably safely ignore this whole section, being wired)
• Microphone
  • Mic status (muted / unmuted)
  • Mic LED brightness: 0-100%
• ANC
  • status: on/off/transparent
  • transparent noise cancelling level: 0-100%
• Wireless mode / bluetooth mode (wired, ignore them)

Mic settings:

• Volume: (muted / 100%, 10 steps)
• Side tone (none / low / medium / high)
• LED brightness (10-100%, 10 steps)
• Gain (high / low)

Power management settings: ignore them
Wireless settings: ignore them

As per the relative messages and byte codes, you can see the relative device manager, to search for similar messages (again, follow the guide for in-depth steps)

[elegos]

Hello @dokbanks,

I've just released a tool which should help you tracking down the packets. You can find the (little) documentation here and the release here

[dokbanks]

Hi there! I should be able to take the time to have a look at this and I'll get back to you when I can, thank you

…

On Tue, 4 Feb 2025, 22:08 elegos, ***@***.***> wrote: Hello @dokbanks <https://github.com/dokbanks>, I've just released a tool which should help you tracking down the packets. You can find the (little) documentation here <https://github.com/elegos/Linux-Arctis-Manager/blob/main/docs/USB_ANALYZER.md> and the release here <https://github.com/elegos/Linux-Arctis-Manager/releases/tag/usb_analyzer_v1.0> — Reply to this email directly, view it on GitHub <#3 (comment)>, or unsubscribe <https://github.com/notifications/unsubscribe-auth/APOSS3JPSIFFRRWPDE6MD2L2OE25LAVCNFSM6AAAAABVNXM25GVHI2DSMVQWIX3LMV43OSLTON2WKQ3PNVWWK3TUHMZDMMZVGE4DCMZQGA> . You are receiving this because you were mentioned.Message ID: ***@***.***>