Add complaints with email

[haseebzaki-07]

Pull Request Template for GSoC 2024

Related Issue

closes: #491

Description of Changes

Created backend routes models and controllers for handling the complaints and storing them in the database.
Integrated nodemailer for sending in mails to the users for their confirmation.

Type of Pull Request

• Bug Fix
• New Feature
• Performance Improvement
• Documentation Update
• Code Refactoring
• Security Enhancement
• Other (Specify): _______________

Screenshots / Demo (if applicable)

Checklist for Contributor

use'X' in [ ] to check it .

• I have reviewed my code before submission.
• I have read and followed the project's Contribution Guidelines.
• I have tested the code thoroughly.
• I have attached related issue numbers, screenshots, or videos (if applicable).
• I have added comments to my code where necessary for clarity.
• I have checked the existing code base and my changes do not introduce any breaking changes.
• My PR addresses only one issue; I have created separate PRs for other issues.
• I have ensured that the PR does not include unrelated files.
• I am mindful of the project's coding standards and best practices.

Contribution Levels

2. Task Categories:

   • Basic Tasks: Primarily focused on small changes like minor bug fixes, documentation improvements, and unit testing. Labeled as Easy.
   • Intermediate Tasks: Moderate-level tasks that involve enhancing existing features, code refactoring, or performance improvements. Labeled as Medium.
   • Advanced Tasks: Complex tasks like building new features, significant refactoring, or critical bug fixes. Labeled as Hard.

3. Acknowledging Effort:

   • Exceptional contributions will be recognized with a higher contribution level if substantial effort and innovation are demonstrated.

Review Process

• PRs will be reviewed by the maintainers, and feedback will be provided. Contributors should address feedback promptly and resubmit the PR if necessary.

• Contributors are encouraged to participate in the review process of other PRs for community growth.

We appreciate your time and effort in improving this project and look forward to your valuable contributions!

[vercel]

The latest updates on your projects. Learn more about Vercel for Git ↗︎

Name	Status	Preview	Comments	Updated (UTC)
station-guide	✅ Ready (Inspect)	Visit Preview	💬 Add feedback	Nov 6, 2024 7:05pm
station-guide-backend	✅ Ready (Inspect)	Visit Preview	💬 Add feedback	Nov 6, 2024 7:05pm

[github-actions]

Thank you for submitting your pull request! 🙌 We'll review it as soon as possible. In the meantime, please ensure that your changes align with our CONTRIBUTING.md. If there are any specific instructions or feedback regarding your PR, we'll provide them here. Thanks again for your contribution! 😊

[dhairyagothi]

great work @haseebzaki-07

[github-actions]

🎉 Your pull request has been successfully merged! 🎉 Thank you for your valuable contribution to Station Guide. Your efforts are greatly appreciated. Feel free to reach out if you have any more contributions or if there's anything else we can assist you with. Keep up the fantastic work! 🚀

[haseebzaki-07]

@dhairyagothi thank you!