Missing entities

[ralphster1]

Describe the issue

I use the BMW integration quite a long time now but since a while (few weeks) the diagnosis entities are all missing except the location. That happend already for my previous car (iX3) but also for my brand new i4 (activated yesterday).
The steering elements ("Steuerelemente" in German) are shown and work well...
For my MINI BEV the elements are shown well (til now).

Expected behavior

I can see all diagnosis entities like current state of charge, state of windows, driving range etc.

Which Home Assistant version are you using?

2025,2,2

What was the last working version of Home Assistant Core?

2024,12,2

What is your region?

Rest of world

MyBMW website

• I can still successfully login to the BMW MyBMW website and the car status is available there.
• I have MyBMW enabled for my vehicle.

Number of cars

• I have 2 or more cars linked to the MyBMW account.
• I have a Mini vehicle linked to my account.
• I have a Toyota Supra vehicle linked to my account.

Output of bimmer_connected fingerprint

Additional information

No response

[rikroe]

So no option to get a diagnostic download inside home assistant either?

[ralphster1]

Now I was able to generate and download the diagnostic file. Hope that helps!

2025-02-13_13-18-40.zip

[ralphster1]

I get errors like this in the HA logs:

Logger: bimmer_connected.account
Quelle: components/bmw_connected_drive/coordinator.py:80
Erstmals aufgetreten: 15:02:53 (2 Vorkommnisse)
Zuletzt protokolliert: 15:02:53

Unable to get details for vehicle WBY21HD070FUXXXXX - (MyBMWAPIError) HTTPStatusError: Internal Server Error
Unable to get details for vehicle WBY31FK0X0CRXXXXX - (MyBMWAPIError) HTTPStatusError: Vehicle with specified VIN: WBY31FK0X0CR70204 not found

[rikroe]

It seems to me that you had two BMW vehicles in your account - an i4 and and i5. The i5 seems to be in the process of being deleted from your account.
Interestingly, I don't see any MINI vehicle?

Could you also try getting a diagnostics entry from inside HA?

[ralphster1]

Hi Richard, thanks for your investigation. All of a sudden the day before yesterday all entities appeared again. I can't remember that I changed something.
The i5 was damaged but somehow even that I deleted the car in the App and in my CD account it still appears (which is not an issue of the integration). And the MINI is only connected to the account of my wife as the F56 is not able to connect to multiple accounts.