Slides for "Power Users, Long Tail Users, and Everything In Between" Presentation - Dror Guldin and Alon Nir
PDF available above 👆🏻 or directly here.
P L A C E H O L D E R --> Video wil be added when it's available online
- Measurable, Reliable & Accurate
- Clear & Simple
- Timely & Sensitive
- Informative & Actionable
- MECE
- Reproducible & Standardised
- Should you go with KPIs or OKRs?
- Is it clear in strategic direction this “north star” is leading?
- Are you continuously aware of Goodhart’s Law?
- Do you understand which user segments move your metric (and how)?
- Prioritise measuring & evaluating impact
- Sustain a culture of experimentation
- Conduct opportunity sizing
- Build the datasets you need
- Sniff your data
- Acknowledge when you don’t really need data
- Leverage more than “just” data
- Keep a “Strong opinion, loosely held” mindset
- It doesn’t have to be “science” but it can’t be “alchemy”
- NPS Is The Worst and reasons to use NPS.
- Balance - A python package for balancing biased data samples