Update issue templates (#271)

* add issue templates

* Updates

---------

Co-authored-by: Mikhail Volkov <mikhail@volkovlabs.io>

.github/ISSUE_TEMPLATE/bug_report.md

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+---
+name: Bug report
+about: Create a report to help us improve
+title: ''
+labels: bug
+assignees: vitPinchuk
+projects: ['Volkovlabs/10']
+---
+
+<!-- Please use this template to submit bug reports. Filling out the sections below will help us investigate and resolve the issue faster. -->
+
+## Summary
+
+A clear and concise description of the bug (e.g., "Dashboard crashes when selecting XYZ option").
+
+## Steps to Reproduce
+
+Provide detailed steps to replicate the issue:
+
+1. [e.g., Go to the Dashboards page]
+2. [e.g., Click the XYZ button]
+3. [e.g., Select option ABC]
+4. [e.g., Observe the error]  
+   **Tip:** Attach a screen recording, screenshot, or log file (use ``` for logs) to illustrate the issue.
+
+## Did This Work Before?
+
+- [ ] Yes
+- [ ] No
+
+If yes, specify the versions where it worked:
+
+- **Plugin Version:** [e.g., 2.5.0]
+- **Grafana Version:** [e.g., 11.0.0]
+
+## Expected Result
+
+Describe what you expected to happen (e.g., "The dashboard should load without errors").
+
+## Actual Result
+
+Describe what actually happened, including:
+
+- Error messages (if any, use ``` for formatting).
+- Unexpected behavior.
+- Attach screenshots or logs if applicable.
+
+## Environment
+
+Details about your setup:
+
+- **Plugin Version:** [e.g., 2.5.0]
+- **Grafana Version:** [e.g., 11.0.0]
+- **Datasource(s):** [e.g., Prometheus, MySQL]
+- **Operating System:** [e.g., Ubuntu 20.04] (optional)
+- **Browser:** [e.g., Chrome 120] (optional)
+
+## Additional Context (Optional)
+
+Any extra details that might help, such as:
+
+- Recent changes (e.g., upgrades, config edits).
+- Frequency of the issue (e.g., always, intermittent).
+
+---
+
+Thank you for reporting this issue! We’ll look into it and respond as soon as possible.

.github/ISSUE_TEMPLATE/feature_request.md

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+---
+name: Feature request
+about: Suggest an idea for this project
+title: ''
+labels: enhancement
+assignees: vitPinchuk
+projects: ['Volkovlabs/10']
+---
+
+<!-- Please use this template for submitting feature requests. Providing detailed information will help us evaluate and prioritize your suggestion. -->
+
+## Why Is This Needed?
+
+Describe the problem this feature would solve or the use case it addresses.
+
+- What challenge are you facing without this feature?
+- How would it improve your experience?
+
+## What Would You Like to Be Added?
+
+Provide a clear and concise description of the feature or enhancement.
+
+- What should it do?
+- Include any specific functionality or behavior you envision (e.g., new UI element, API support).
+
+## Who Is This Feature For?
+
+Explain the target audience for this feature.
+
+- What type of user would benefit (e.g., developers, admins, end-users)?
+- How broadly do you think it would be used?
+
+## Additional Context (Optional)
+
+Add any extra details, such as:
+
+- Examples from other tools/projects with similar features.
+- Mockups, sketches, or screenshots (if applicable).
+- Relevant workflows or scenarios.

.github/ISSUE_TEMPLATE/question.md

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+---
+name: Question
+about: Ask a question about this project
+title: ''
+labels: question
+assignees: vitPinchuk
+projects: ['Volkovlabs/10']
+---
+
+<!-- Please use this template to ask questions about this project. Filling out the sections below will help us respond more effectively. -->
+
+## Your Question
+
+A clear and concise question about the project (e.g., "How do I configure XYZ feature?").
+
+## Context and Details
+
+Help us understand your situation by including:
+
+- **What you're trying to achieve:** A brief description of your goal.
+- **What you've tried so far:** Any solutions or troubleshooting steps you’ve attempted.
+- **Additional information:** Logs, error messages, screenshots, or other relevant details (please use code blocks ``` for logs or code snippets).
+
+## Environment (if applicable)
+
+Provide details about your setup to help us pinpoint the issue:
+
+- **Plugin Version:** [e.g., 2.5.0]
+- **Grafana Version:** [e.g., 11.0.0]
+- **Datasource(s):** [e.g., Prometheus, MySQL]
+- **Operating System:** [e.g., Ubuntu 20.04, Windows 10] (optional)
+
+## Anything Else?
+
+Add any other details you think might be helpful (optional).
+
+---
+
+Thank you for using this template! We’ll do our best to assist you promptly.