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Beta site: offer large, obvious feedback button? #42

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asizemore opened this issue Jul 28, 2022 · 1 comment
Open

Beta site: offer large, obvious feedback button? #42

asizemore opened this issue Jul 28, 2022 · 1 comment
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@asizemore
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I got frustrated with something on confluence and it was SO HARD to find how to give feedback or report a bug. 5 clicks later i still didn't find the right place. So now they will never enjoy my frustrations.

That made me think about the barrier for providing feedback for the beta site. We always have a Contact Us form that users can find in the header, but it seems like they don't use it much? For the beta site, do folks think users would be more likely to report feedback if there was a large button right there in every analysis? Something like below but with better wording?

Screen Shot 2022-07-28 at 11 20 04 AM
@asizemore asizemore added the question Further information is requested label Jul 28, 2022
@dmfalke
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dmfalke commented Jul 28, 2022

One option might be to add a banner to the beta site, prompting users for feedback.

Here is a screenshot of what a banner looks like, on PlasmoDB:
image

@dmfalke dmfalke transferred this issue from VEuPathDB/EdaNewIssues Jul 28, 2022
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@dmfalke @asizemore @danicahelb