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56 changes: 56 additions & 0 deletions .zenodo.json
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{
"creators": [
{
"orcid": "0000-0003-3282-8083",
"affiliation": "Utrecht University",
"name": "Huijser, Dorien"
},
{
"orcid": "0000-0003-1412-4402",
"affiliation": "Utrecht University",
"name": "Moopen, Neha"
}
],
"contributors": [
{
"orcid": "0000-0001-9510-0802",
"affiliation": "Utrecht University",
"name": "Janssen, Rik D.T."
}
],
"title": "Data Privacy Survey: Challenges and needs of privacy-related services for research at Utrecht University",
"access_right": "open",
"related_identifiers": [
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"scheme": "urls",
"identifier": "https://utrechtuniversity.github.io/dataprivacysurvey",
"relation": "isAlternateIdentifier",
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"identifier": "https://utrechtuniversity.github.io/dataprivacyproject",
"relation": "describes",
"resource_type": "other"
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],
"keywords": [
"privacy",
"research",
"gdpr",
"academia"
],
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"id": "10.13039/501100003246"
}
],
"upload_type": "publication",
"publication_type": "report",
"language": "eng"
}
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71 changes: 33 additions & 38 deletions docs/data-privacy-survey-recommendations.html
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<meta http-equiv="X-UA-Compatible" content="IE=EDGE" />


<meta name="author" content="Dorien Huijser, Neha Moopen &amp; Rik Janssen" />
<meta name="author" content="Dorien Huijser, Neha Moopen &amp; Rik D.T. Janssen" />

<meta name="date" content="2022-10-18" />
<meta name="date" content="2022-10-26" />

<title>Data Privacy Survey</title>

Expand Down Expand Up @@ -2876,8 +2876,9 @@
<h1 class="title toc-ignore">Data Privacy Survey</h1>
<h3 class="subtitle">Recommendations for improving privacy-related
services for research at Utrecht University</h3>
<h4 class="author">Dorien Huijser, Neha Moopen<a href="#fn1" class="footnote-ref" id="fnref1"><sup>1</sup></a> &amp; Rik Janssen<a href="#fn2" class="footnote-ref" id="fnref2"><sup>2</sup></a></h4>
<h4 class="date">2022-10-18</h4>
<h4 class="author">Dorien Huijser<a href="#fn1" class="footnote-ref" id="fnref1"><sup>1</sup></a>, Neha Moopen<a href="#fn2" class="footnote-ref" id="fnref2"><sup>2</sup></a> &amp; Rik D.T.
Janssen<a href="#fn3" class="footnote-ref" id="fnref3"><sup>3</sup></a></h4>
<h4 class="date">2022-10-26</h4>
<div class="abstract">
<p class="abstract">Abstract</p>
<p>In the second quarter of 2022, Utrecht University (UU) Research Data
Expand All @@ -2889,7 +2890,7 @@ <h4 class="date">2022-10-18</h4>
support at UU can improve their services concerning personal data in
research. The results showed that most researchers knew to take privacy
into account in their projects. However, there were vast differences in
knowledge on this topic, as well as in how privacy- related practices
knowledge on this topic, as well as in how privacy-related practices
were applied. Many researchers expressed concerns on the current
quantity, findability and quality of privacy-related support at UU.
These concerns were translated to recommendations in the current report.
Expand All @@ -2916,9 +2917,9 @@ <h1>Introduction</h1>
experience, the number and complexity of questions on handling personal
data in scientific research at Utrecht University (UU) is
increasing.</p>
<p>Our goal at <a href="https://uu.nl/rdm" target="_blank">Research
Data Management Support</a> (RDM Support) is to assist researchers with
any issues surrounding the management of their research data, including
<p>Our goal at <a href="https://uu.nl/rdm" target="_blank">Research Data
Management Support</a> (RDM Support) is to assist researchers with any
issues surrounding the management of their research data, including
research data that contain personal data. To understand how we can best
help researchers with their privacy-related questions and needs, we
wanted to investigate:</p>
Expand All @@ -2932,15 +2933,11 @@ <h1>Introduction</h1>
one-on-one meetings with a selection of UU researchers. This report
summarises our findings, and describes recommendations to improve
privacy-related services for research at Utrecht University. For a full
description of the methods and results, please refer to the
<a href="data-privacy-survey-report.html" target="_blank">Data
Privacy Survey Report</a>.</p>
<p>This survey was part of a larger project at UU, the
<a href="https://utrechtuniversity.github.io/dataprivacyproject/" target="_blank">Data
Privacy Project</a><a href="#fn3" class="footnote-ref" id="fnref3"><sup>3</sup></a>, a data support effort led by RDM Support
at UU that aims to provide actionable and FAIR (Findable, Accessible,
Interoperable, Reusable) information and tools for researchers to handle
personal data in their research.</p>
description of the methods and results, please refer to the <a href="https://utrechtuniversity.github.io/dataprivacysurvey/docs/data-privacy-survey-report.html" target="_blank">Data Privacy Survey Report</a>.</p>
<p>This survey was part of a larger project, the <a href="https://utrechtuniversity.github.io/dataprivacyproject/" target="_blank">Data Privacy Project</a><a href="#fn4" class="footnote-ref" id="fnref4"><sup>4</sup></a>, a data support effort
led by RDM Support at UU that aims to provide actionable and FAIR
(Findable, Accessible, Interoperable, Reusable) information and tools
for researchers to handle personal data in their research.</p>
</div>
<div id="methods" class="section level1">
<h1>Methods summary</h1>
Expand All @@ -2953,17 +2950,12 @@ <h1>Methods summary</h1>
<li>One-on-one meetings with individual researchers to talk about their
experiences, challenges and needs in this area.</li>
</ul>
<p>All relevant materials can be found in the
<a href="https://github.com/utrechtuniversity/dataprivacysurvey" target="_blank">GitHub
repository</a> and are described in the
<a href="data-privacy-survey-report.html" target="_blank">full
report</a>.</p>
<p>All relevant materials can be found in the <a href="https://github.com/utrechtuniversity/dataprivacysurvey" target="_blank">GitHub repository</a> and are described in the <a href="https://utrechtuniversity.github.io/dataprivacysurvey/docs/data-privacy-survey-report.html" target="_blank">full report</a>.</p>
</div>
<div id="results-summary" class="section level1">
<h1>Results summary</h1>
<p>Below is a summary of all results, which are described in full in the
<a href="data-privacy-survey-report.html" target="_blank">Data
Privacy Survey Report</a>.</p>
<a href="https://utrechtuniversity.github.io/dataprivacysurvey/docs/data-privacy-survey-report.html" target="_blank">Data Privacy Survey Report</a>.</p>
<div id="current-practices" class="section level2">
<h2>Current practices</h2>
<p>The Data Privacy Survey showed that personal data are processed in
Expand Down Expand Up @@ -2998,7 +2990,8 @@ <h2>Challenges and needs</h2>
support personnel in each faculty: privacy officers, data managers,
security officers, Ethical Review Boards, Research Support Officers and
the Data Protection Officer can all help researchers, but their exact
role is unclear to researchers and may even differ across faculties.</p>
role is often unclear to researchers and may even differ across
faculties.</p>
<p>Some researchers were not content with the support they had received
in the past. For example, their research project may have suffered
significant delays due to the fact that support personnel only pointed
Expand All @@ -3016,7 +3009,7 @@ <h2>Challenges and needs</h2>
the Ethical Review Boards, faculty data support websites, etc.
Researchers indicated to find it hard to assess which information
resource was the one they should be using.</li>
<li>Information that was too abstract, contained too much jargon to
<li>Existing information was too abstract, contained too much jargon to
understand, was not tailored to research, or not tailored to specific
research scenarios.</li>
</ul>
Expand All @@ -3040,7 +3033,7 @@ <h1>Recommendations</h1>
and data support staff</li>
<li>Smoothen the process of handling personal data in research</li>
<li>Make current and future information and tools better findable</li>
<li>Increase the hands-on nature of support (people)</li>
<li>Increase the hands-on nature of support</li>
<li>Improve the quality of information and tools</li>
</ul>
<div id="clarity-process" class="section level2">
Expand Down Expand Up @@ -3079,7 +3072,7 @@ <h2>Smoothen the process of handing personal data in research</h2>
should be performed. DPIAs from similar projects – also from other
faculties if relevant - should be reused to prevent having to perform a
DPIA from scratch. Ideally, a DPIA should only be performed if
absolutely necessary. At the moment, privacy officers are already
absolutely necessary. At the moment, UU’s privacy officers are already
working on this recommendation.</p>
</div>
<div id="findable-info-tools" class="section level2">
Expand All @@ -3090,12 +3083,10 @@ <h2>Make current and future information and tools better findable</h2>
<ul>
<li>Collectively create one central webpage with all relevant
information for researchers. This is currently being created in the form
of the
<a href="https://utrechtuniversity.github.io/dataprivacyhandbook" target="_blank">Data
Privacy Handbook</a>, initiated by the RDM Support team. Ideally,
similar content that currently exists on other UU-related websites can
be consolidated in the Data Privacy Handbook in consultation with those
responsible for such websites.</li>
of the <a href="https://utrechtuniversity.github.io/dataprivacyhandbook" target="_blank">Data Privacy Handbook</a>, initiated by the RDM Support
team. Ideally, similar content that currently exists on other UU-related
websites can be consolidated in the Data Privacy Handbook in
consultation with those responsible for such websites.</li>
<li>Communicate the UU-specific procedures and templates applicable to
researchers via the UU intranet.</li>
<li>Actively educate researchers on the basics of handling personal data
Expand Down Expand Up @@ -3156,11 +3147,15 @@ <h2>Improve the quality of information and tools</h2>
<div class="footnotes footnotes-end-of-document">
<hr />
<ol>
<li id="fn1"><p>Research Data Management Support, Utrecht University<a href="#fnref1" class="footnote-back">↩︎</a></p></li>
<li id="fn2"><p>Information Technology Services, Utrecht University<a href="#fnref2" class="footnote-back">↩︎</a></p></li>
<li id="fn3"><p>The Data Privacy Project is funded by Utrecht
<li id="fn1"><p>Research Data Management Support, Utrecht University,
ORCID: 0000-0003-3282-8083<a href="#fnref1" class="footnote-back">↩︎</a></p></li>
<li id="fn2"><p>Research Data Management Support, Utrecht University,
ORCID: 0000-0003-1412-4402<a href="#fnref2" class="footnote-back">↩︎</a></p></li>
<li id="fn3"><p>Information Technology Services, Utrecht University,
ORCID: 0000-0001-9510-0802<a href="#fnref3" class="footnote-back">↩︎</a></p></li>
<li id="fn4"><p>The Data Privacy Project was funded by Utrecht
University’s Research IT program and a Digital Competence Center grant
from the Dutch Organization for Scientific Research (NWO).<a href="#fnref3" class="footnote-back">↩︎</a></p></li>
from the Dutch Organization for Scientific Research (NWO).<a href="#fnref4" class="footnote-back">↩︎</a></p></li>
</ol>
</div>

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47 changes: 27 additions & 20 deletions src/data-privacy-survey-recommendations.Rmd
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@@ -1,7 +1,7 @@
---
title: "Data Privacy Survey"
subtitle: "Recommendations for improving privacy-related services for research at Utrecht University"
author: "Dorien Huijser, Neha Moopen^[Research Data Management Support, Utrecht University] & Rik Janssen^[Information Technology Services, Utrecht University]"
author: "Dorien Huijser^[Research Data Management Support, Utrecht University, ORCID: 0000-0003-3282-8083], Neha Moopen^[Research Data Management Support, Utrecht University, ORCID: 0000-0003-1412-4402] & Rik D.T. Janssen^[Information Technology Services, Utrecht University, ORCID: 0000-0001-9510-0802]"
date: "`r format(Sys.time(), '%Y-%m-%d')`"
abstract: |
In the second quarter of 2022, Utrecht University (UU) Research Data Management
Expand All @@ -12,8 +12,8 @@ abstract: |
personal data in research, and 3) How support at UU can improve their
services concerning personal data in research. The results showed that most
researchers knew to take privacy into account in their projects. However,
there were vast differences in knowledge on this topic, as well as in how privacy-
related practices were applied. Many researchers expressed concerns on the current
there were vast differences in knowledge on this topic, as well as in how
privacy-related practices were applied. Many researchers expressed concerns on the current
quantity, findability and quality of privacy-related support at UU. These
concerns were translated to recommendations in the current report. In short,
our recommendations concern organising privacy-related research support
Expand All @@ -24,7 +24,7 @@ abstract: |
organisation will likely both increase overall GDPR compliance and help
researchers focus more on performing high-quality research.
knit: (function(inputFile, encoding) {
rmarkdown::render(inputFile, encoding = encoding, output_dir = "../docs") })
rmarkdown::render(inputFile, encoding = encoding, output_dir = "../docs", output_format = "all") })
output:
html_document:
toc: true
Expand All @@ -38,6 +38,14 @@ output:
css: "../assets/style.css"
includes:
in_header: "../includes/header.html"
pdf_document:
toc: true
toc_depth: 2
highlight: tango
number_sections: true
urlcolor: #C00A35
linkcolor: #C00A35
filecolor: #C00A35
---

```{r setup, include=FALSE}
Expand All @@ -56,8 +64,8 @@ its sharing and publication. In our own experience, the number and complexity of
questions on handling personal data in scientific research at Utrecht University
(UU) is increasing.

Our goal at <a href = "https://uu.nl/rdm" target = "_blank">Research Data
Management Support</a> (RDM Support) is to assist researchers with any issues
Our goal at [Research Data Management Support](https://uu.nl/rdm){target="_blank"}
(RDM Support) is to assist researchers with any issues
surrounding the management of their research data, including research data that
contain personal data. To understand how we can best help researchers with their
privacy-related questions and needs, we wanted to investigate:
Expand All @@ -71,12 +79,11 @@ meetings with a selection of UU researchers. This report summarises our findings
and describes recommendations to improve privacy-related services for research
at Utrecht University. For a full description of the methods and results,
please refer to the
<a href = "data-privacy-survey-report.html" target = "_blank">Data Privacy Survey Report</a>.
[Data Privacy Survey Report](https://utrechtuniversity.github.io/dataprivacysurvey/docs/data-privacy-survey-report.html){target="_blank"}.

This survey was part of a larger project at UU, the
<a href = "https://utrechtuniversity.github.io/dataprivacyproject/" target = "_blank">Data
Privacy Project</a>^[The
Data Privacy Project is funded by Utrecht University’s Research IT program and
This survey was part of a larger project, the
[Data Privacy Project](https://utrechtuniversity.github.io/dataprivacyproject/){target="_blank"}^[The
Data Privacy Project was funded by Utrecht University’s Research IT program and
a Digital Competence Center grant from the Dutch Organization for Scientific
Research (NWO).], a data support effort led by RDM Support at UU that aims to
provide actionable and FAIR (Findable, Accessible, Interoperable, Reusable)
Expand All @@ -94,13 +101,13 @@ area.
experiences, challenges and needs in this area.

All relevant materials can be found in the
<a href = "https://github.com/utrechtuniversity/dataprivacysurvey" target = "_blank">GitHub repository</a>
[GitHub repository](https://github.com/utrechtuniversity/dataprivacysurvey){target="_blank"}
and are described in the
<a href = "data-privacy-survey-report.html" target = "_blank">full report</a>.
[full report](https://utrechtuniversity.github.io/dataprivacysurvey/docs/data-privacy-survey-report.html){target="_blank"}.

# Results summary {#results-summary}
Below is a summary of all results, which are described in full in the
<a href = "data-privacy-survey-report.html" target = "_blank">Data Privacy Survey Report</a>.
[Data Privacy Survey Report](https://utrechtuniversity.github.io/dataprivacysurvey/docs/data-privacy-survey-report.html){target="_blank"}.

## Current practices
The Data Privacy Survey showed that personal data are processed in research from
Expand Down Expand Up @@ -131,7 +138,7 @@ from their side, when and from whom should they ask help? The latter question
is relevant when considering the large variety of support personnel in each
faculty: privacy officers, data managers, security officers, Ethical Review
Boards, Research Support Officers and the Data Protection Officer can all help
researchers, but their exact role is unclear to researchers and may even differ
researchers, but their exact role is often unclear to researchers and may even differ
across faculties.

Some researchers were not content with the support they had received in the
Expand All @@ -150,7 +157,7 @@ to two reasons:
Privacy and Research, the RDM Support website, websites from the Ethical Review
Boards, faculty data support websites, etc. Researchers indicated to find it
hard to assess which information resource was the one they should be using.
- Information that was too abstract, contained too much jargon to understand,
- Existing information was too abstract, contained too much jargon to understand,
was not tailored to research, or not tailored to specific research scenarios.

Finally, many problems seemed to arise from the fact that privacy had not been
Expand All @@ -171,7 +178,7 @@ we make this recommendation more concrete:
support staff
- Smoothen the process of handling personal data in research
- Make current and future information and tools better findable
- Increase the hands-on nature of support (people)
- Increase the hands-on nature of support
- Improve the quality of information and tools

## Provide clarity on the process and responsibilities of researchers and data support staff {#clarity-process}
Expand Down Expand Up @@ -205,16 +212,16 @@ Data Protection Impact Assessment (DPIA) should be smoother and more clear:
privacy officers should make agreements on when a DPIA should be performed. DPIAs
from similar projects – also from other faculties if relevant - should be
reused to prevent having to perform a DPIA from scratch. Ideally, a DPIA should
only be performed if absolutely necessary. At the moment, privacy officers are
already working on this recommendation.
only be performed if absolutely necessary. At the moment, UU's privacy officers
are already working on this recommendation.

## Make current and future information and tools better findable {#findable-info-tools}
As several researchers indicated to have difficulties finding the correct
information and tools among the many sources of information, we recommend to:

- Collectively create one central webpage with all relevant information for
researchers. This is currently being created in the form of the
<a href="https://utrechtuniversity.github.io/dataprivacyhandbook" target="_blank">Data Privacy Handbook</a>,
[Data Privacy Handbook](https://utrechtuniversity.github.io/dataprivacyhandbook){target="_blank"},
initiated by the RDM Support team. Ideally, similar content that currently
exists on other UU-related websites can be consolidated in the Data Privacy
Handbook in consultation with those responsible for such websites.
Expand Down
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