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Alex Au edited this page Jan 4, 2017 · 5 revisions

Welcome to the tweechable_final wiki!

FAQ Part I - Basics

  1. what do you do?
    Tweechable is a twitter bot that takes the emotional burden out of responding to ignorant comments

  2. who is your target audience?
    female journalists and black civil rights activists

  3. what is your mission?
    safeguard civil discourse by protecting marginalized voices and elevating social norms

  4. how do you measure impact?
    focus is on helping targets of microaggressions, so something like:

  • % of users who receive microaggressions who use Tweechable >= 1x/month
  • % of microaggressive tweets that receive a Tweechable response
  • tweechable users say they have more emotional energy or less burden
  1. what are your business assumptions?
  • users will be the direct targets of online microaggressions
  • users use tweechable in direct response to ignorant comments
  • it doesn't matter how effective tweechable is at changing "questioner's" mind as long as 1) targets feel less harassed because they can respond to microaggressions with intelligent canned responses and/or 2) tweechable helps creates social norms that doesn't end online harassment but helps targets feel supported

FAQ Part II - Unanswered

  1. How are users included in the product development process?
  2. How are you testing key business assumptions?
  3. Why do Tweechable users prefer bot responses over blocking users?
  4. What vocabulary do you use to describe your various users, like targets of microaggressions, people who issue microaggressions, observers of microaggressions, and lesson creators?
  5. What are some success stories?

FAQ Part III - Concerns

  1. How are "lessons" finalized and approved?
  2. How will a community be fostered among "lesson-creators"?
  3. How will people find out about Tweechable?
  4. Is it OK for Tweechable to reuse people's tweets without their permission?
  5. Tweechable asserts a student-teacher relationship rather than peer-to-peer. Is that OK?

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