2 files | germany.html, sale_pages_minimum.html

docs/gettingstarted/contentsurvey/germany.html

@@ -1,10 +1,28 @@
-<h1>German Age Ratings Required</h1>
-German regulators have specified that all games must have a rating in order to be sold to customers
-in Germany. Starting on November 15, 2024 Steam will no longer display games to customers in Germany
-if the game is missing a valid age rating.<br />
+<h1>Age Ratings Mandatory in Germany</h1>
+German regulators have specified that all games must have an age rating in order to be offered to
+German customers on Steam.
+<div class="bb_callout">
+    <div>
+        Starting on <strong>November 15, 2024, </strong>Steam will no longer display games to
+        customers in Germany if the game is missing a valid age rating.
+    </div>
+</div>
 <br />
-To ensure that a game is available for sale in Germany, you need to truthfully complete Steam's
-built-in content questionnaire and publish the results.
+Such age ratings can come from two sources: <br />
+<br />
+A game can have a rating issued by German self-rating body
+<a href="https://www.usk.de" target="_blank" rel="noreferrer">USK</a> or it can have one issued by
+Valve through its own self-rating process. Valve's process takes into account customer feedback,
+input from Valve's content review teams and the content review questionnaire that the developer has
+filled in for the game.<br />
+<br />
+<u
+    >Your game cannot receive a content review rating from Valve if you have not filled in the
+    game's content review questionnaire.</u
+><br />
+<br />
+Therefore, to ensure that a game is available for sale in Germany, you need to truthfully complete
+Steam's built-in content questionnaire and submit the results.
 <h2 class="bb_section"><a name="1"></a>Review all of your games</h2>
 Please check the following link to find a list of any of your games that are missing a rating in
 Germany.<br />
@@ -20,17 +38,36 @@ <h2 class="bb_section"><a name="2"></a>Frequently Asked Questions</h2>
 A. You can complete the questionnaire at any time. Games without a German age rating will be hidden
 from customers in Germany starting November 15, 2024.<br />
 <br />
+To ensure that we can resolve any questions that may arise from the information we receive as part
+of your questionnaire without your game going offline in Germany, we recommend that you submit your
+questionnaire in advance of this deadline.<br />
+<br />
 <strong
     >Q. If I fill out the questionnaire, is my game guaranteed to remain available in
     Germany?</strong
 ><br />
 A. No. There are certain kinds of content that are not allowed for sale to customers in Germany. If
 present in your game, this content must be disclosed in the content questionnaire. Please complete
-the questionnaire completely and truthfully. Steam will automatically generate an appropriate rating
-for your game in Germany. If the generated rating allows, your game will automatically become
-visible to customers in Germany.<br />
+the questionnaire completely and truthfully.<br />
+<br />
+Unless we have conflicting information from our content review teams or community feedback, Steam
+will issue an appropriate rating for your game in Germany as soon as you have submitted the
+questionnaire. If the generated rating allows, your game will automatically become / stay visible to
+customers in Germany.<br />
 <br />
 <strong>Q. What if my game has a USK rating?</strong><br />
 A. If your game has been issued an age rating by going through the rating process directly with USK,
 you may also enter that information within the store page editor for your game. This is rare. If you
-do not have an agreement directly with USK, do not enter a USK rating.
+do not have an agreement directly with USK and this led to an official rating for the exact version
+you are offering on Steam, do not enter a USK rating.<br />
+<br />
+In particular, you must not submit a USK rating on Steam if it has been generated through the IARC
+process on a third-party store.<br />
+<br />
+If you are unsure whether your game has a USK rating, please check on their
+<a
+    href="https://usk.de/?s&amp;jump=usktitle&amp;post_type=usktitle"
+    target="_blank"
+    rel="noreferrer"
+    >official website</a
+>.

docs/marketing/event_tools/sale_pages_minimum.html

@@ -70,13 +70,14 @@ <h2 class="bb_section"><a name="1"></a>Text Requirements</h2>
 <h2 class="bb_section"><a name="2"></a>Required Artwork and Banners</h2>
 Download the full set of Photoshop templates here: <br />
 <a
-    href="https://www.dropbox.com/scl/fo/mhf604o6bdbcfr1scq7bx/h?rlkey=s6y8eoaa68dd3qalx1x4itqsu&amp;dl=0"
+    href="https://www.dropbox.com/scl/fo/mhf604o6bdbcfr1scq7bx/h?rlkey=9bk0ggiwuvs4o1jdnej4xsy0c&amp;st=sb1voje6&amp;dl=0"
     target="_blank"
     rel="noreferrer"
 >
     CURRENT TEMPLATES</a
 ><br />
 <br />
+<br />
 The minimum required banners and artwork are these two:<br />
 <ul class="bb_ul">
     <li>