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CHANGELOG

The changelog for Kommunicate-iOS-SDK. Also see the releases on Github.

[7.2.7] 2025-02-14

  • Updated Kingfisher from 7.6.2 to 7.10.0 to align with Privacy Manifest requirements.

[7.2.6] 2025-02-03

  • Added Waiting Queue UI and related functions.
  • Synchronized Default configuration for Swift 6 support.
  • AWS-ENCRYPTED- prefix removed from attachment upload in Conversation Screen.
  • Fixed Restart Button not working.

[7.2.5] 2024-12-24

  • Fixed typo of registerUserAsVistor with registerUserAsVisitor.
  • SSL pinning enable disable configuration added.
  • Fixed the issue where video thumbnails were not displaying correctly.

[7.2.4] 2024-12-03

  • Fixed Away Message not showing in Bot Delay.
  • Fixed an issue where captions were cut off in Video Rich Messages.
  • Made the Zendesk Plugin optional for integration flexibility.
  • Added a new feature to collect email addresses in Away Mode.

[7.2.3] 2024-11-12

  • Fixed response with date and time format in postback message.

[7.2.2] 2024-10-04

  • Exposed Funtion to show or hide Chat Bar for Bot Conversations.

[7.2.1] 2024-09-20

  • Supports Xcode version 15.5 and above.
  • Fixed the issue of placeholder in Autosuggestion while bot delay.

[7.2.0] 2024-09-11

  • SSL Pining.
  • Jail Break Detection.
  • Resolved Rating Multiple Time Asking Issue.
  • Rating Option will be avilable only after CSAT Enabling.
  • Source Url UI added.
  • Crash Fixes.
  • Improved Form and Text Area UI.
  • Delete Message Sync.

[7.1.9] 2024-05-27

  • Added Privacy Manifest File.
  • Fixed color difference in Attachment Icon.
  • Added Five Star CSAT Ratting.
  • Exposed Funtion to show or hide Attachment Options.
  • Updated Check Box UI for Form.
  • Updated Time and Date Format.(Similar to Android & Web)

[7.1.8] 2024-04-23

  • Added Support for EU region.
  • Updated the default color for send message text to white.

[7.1.7] 2024-04-10

  • Iframe Support for HTML Content
  • Added prefix to the files to avoid build issue in case of same name is used by other libraries
  • Added support for conversation deletion sync.

[7.1.6] 2024-03-15

  • Fixed name getting cut issue in Navigation Bar.
  • Improved the Flow of Showing Rating Bar.
  • Improved read receipt label for messages.

[7.1.5] 2024-03-11

  • Added Dynamic online/offline status Feature
  • Added the last Message icon in Conversation List Screen.
  • Fixed Link preview issue.
  • Fixed Assignee Image not showing with custom title.

[7.1.4] 2024-03-06

  • Fixed Build Conversation issue

[7.1.3] 2024-02-21

  • Fixed Form Rich Message Rendering issue
  • Added support for showing assingment message
  • Fixed Reply meta issue on Quick Reply Button

[7.1.2] 2024-02-12

  • Zendesk (Zopim) integration optimisations
  • Fixed Suggested Reply Rich Message is not getting rendered while scrolling on conversation screen
  • Time Label Font Change
  • Added support of form data using dialog flow fulfillment
  • Fixed minor crashes

[7.1.1] 2024-01-05

  • Fixed link preview showing for deep link
  • Added the caption Screen for Attachment.
  • Fixed HTML Message view in Conversation List Screen.
  • Fixed Location blue bar coming in message bubble
  • Fixed New Form UI Cutting from Bottom.
  • Updated the User Update Api

[7.1.0] 2023-12-23

  • Added support to trigger intents through quick reply
  • Restrict agent reply for zendesk conversation
  • Added Customisation for the line above chatbar.
  • Changed UI for typing indicator
  • Minor UI related bug fixes

[7.0.9] 2023-12-12

  • Fixed hidePostCTA message delete issue.

[7.0.8] 2023-12-06

  • Added Support of Video Rich Message.
  • Fixed the attachment upload issue.
  • Fixed Conversation Missmatch issue.

[7.0.7] 2023-11-25

  • Default configuration added for disabling the form submit button using 'disableFormPostSubmit'.
  • Added support of prefill checkboxes on Form Template.

[7.0.6] 2023-11-07

  • Fixed createAndShowConversation bug

[7.0.5] 2023-11-02

  • Fixed iOS 17 Button issue.
  • Fixed the Typing Customization issue.
  • Fixed buttons are getting cut in form template
  • Added hidepostCTA support for all types of buttons.
  • Default configuration added for hiding the form submit button with 'hidePostFormSubmit'.

[7.0.4] 2023-10-27

  • Fixed Single Threaded issue

[7.0.3] 2023-10-27

  • Fixed Button spacing
  • Upgraded appsetttings api & optimised the create conversation flow

[7.0.2] 2023-10-19

  • Fixed the Button Title hidding in smaller devices.
  • Changed foreground color for link present inside message.
  • Fixed all messages are not loading in conversation screen.

[7.0.1] 2023-09-26

  • Added Support For Auto Suggestions Rich Message
  • Added pseudonym support for iOS SDK
  • Added custom input field rich message support in IOS SDK
  • Fixed Trial Period Alert closable issue.
  • Added support for XCode 15
  • Added flag for identification of users with pseudo name
  • Fixed language metadata clashing with message metaData
  • Fixed hidePostCTA not getting reflected in iOS SDK
  • Added support for elastic update of user's email

[7.0.0] 2023-09-07

  • Upgraded minimum SDK version to 13
  • Passed kmUserLocale in groupMetadata and messageMetaData
  • Added support for Sending GIF from device
  • Added support for storing platform icons
  • Exposed a customisation function for a rating menu icon on conversation screen.
  • Minor Bug Fixes

[6.9.9] 2023-08-28

  • Fixed attachments upload issue

[6.9.8] 2023-08-23

  • Fixed keyboard overlapping in Rating Screen.
  • Fixed Away Message & Rating message overlapping
  • Bug Fixes

[6.9.7] 2023-08-11

  • Improved UI of multiple language selection & make it similar to android
  • Refresh Icon Change

[6.9.6] 2023-08-08

  • Fixed agent status not updating realtime when conversation is opened from conversation list
  • Fixed the Submit Button cuting issue on rating bar.
  • Fixed down arrow coming in bottom of the screen when welcome message get rendered issue.
  • Form Submit button width is corrected.
  • Added border to the form and removed paddding form the top of each cell.

[6.9.5] 2023-07-21

  • Added feature for sending metadata with origin name, including information on iOS device, facilitating identification of app name and user's device type.
  • Fixed the form submission with empty fields issue
  • Added Support to trigger Assignment intent when language selected for Speech to Text.
  • Fixed SPM build issue due to Dropdown dependency
  • Fixed conversation restarting through user end via message templates even when restart conversation button is disabled

[6.9.4] 2023-07-10

  • Fixed hideEmptyStateStartNewButtonInConversationList customization bug
  • Added Cusotmization for Start New Conversaion Button on Conversation List Screen

[6.9.3] 2023-06-30

  • Added customization for FAQ button text color, background colors on conversation,conversation list screen.
  • Added Support for Drop Down field in Form Template
  • Fixed Template Message bug

[6.9.2] 2023-06-28

  • Exposed a function to show/hide the Assignee online,offine status when conversation screen is on top.

[6.9.1] 2023-06-07

  • Fixed Upload attachment issue to custom cloud service

[6.9.0] 2023-05-25

  • Added Custom Cloud support for attachments.

[6.8.9] 2023-04-28

  • Added Restriction for start plan users
  • Fixed Event data not getting passed for List Template Rich Message Event

[6.8.8] 2023-04-19

  • Added Support for Custom Subtitle in Conversation Navigation Bar. By using this you can add Experince and Rating of the Agent.
Kommunicate.kmConversationViewConfiguration.toolbarSubtitleText = "7 Years Experience"
Kommunicate.kmConversationViewConfiguration.toolbarSubtitleRating = 4.5
  • Added Support for delete conversation to end user. It can be enabled using below line
Kommunicate.defaultConfiguration.enableDeleteConversationOnLongpress = true

##[6.8.7] 2023-04-05

  • Upgraded Kingfisher pod to 7.6.2 (latest)
  • Upgraded KommunicateChatUI-iOS-SDK to 1.0.5

[6.8.6] 2023-03-23

  • Fixed Conversation Info Tap issue & SPM Build issue

[6.8.5] 2023-03-23

  • Added Support for Conversation info screen
  • Added Support for multiple selection button in form template

[6.8.4] 2023-03-17

  • Added customization for hidding Chat Widget on Helpcenter (FAQ) Page
  • Added Support Multiple language in Speech To Text

[6.8.3] 2023-03-10

  • Fixed SPM Build Issue due to Zendesk dependencies
  • Upgraded KMChatUI-iOS-SDK to 1.0.1

[6.8.1] 2023-03-09

  • Fixed conversation client key issue

[6.8.0] 2023-02-22

  • Fixed Auto logout issue and setting client conversation key issue

[6.7.9] 2023-02-17

  • Fixed attempt to insert section 1 but there are only 1 sections after the update crash
  • Added Suppor rating button on conversation screen
  • Added Support for metadata for form action messages
  • Added deafult text for conversation list screen title

[6.7.9] 2023-02-17

  • Fixed attempt to insert section 1 but there are only 1 sections after the update crash
  • Added Suppor rating button on conversation screen
  • Added Support for metadata for form action messages
  • Added deafult text for conversation list screen title

[6.7.8] 2023-02-10

  • Upgraded KommunicateChatUI-iOS-SDK to 0.3.0
  • [CM-1302] Added customization for back button on conversation list screen
  • Fixed localisation text issue for Start New conversation Button on Conversation list screen.

[6.7.7] 2023-01-31

  • Added function to unsubscribe to Chat Events
  • [CM-1280] Added Support for Create conversation Button on Conversation List Scren

[6.7.5] - 2023-01-25

  • [CM-1265] Improved Event Callbacks.
  • [CM-1227] Added support to close the conversation ViewController
  • Added Zendesk Integration
  • [CM-1167] Added a feature Custom Bot Name on Conversation screen through chat context

[6.7.4] - 2022-11-02Z

  • Upgraded KommunicateChatUI-iOS-SDK to 0.2.7
  • [CM-1146] Fixed shared location preview issue by updating api key
  • [CM-1135] Added Event Callbacks for message receive, back press on covnersation & conversation list screen

[6.7.3] - 2022-09-15Z

  • Upgraded KommunicateChatUI-iOS-SDK to 0.2.6
  • [CM-1020] Fixed Conversation is not opening on Push Notification tap when app is not running.
  • [CM-894] Added Support for Real time update of Agent Online/Offline Status
  • [CM-1070] Added Support to embed SDK inside View and Added Support to hide Navigation Bar.

[6.7.2] - 2022-08-08Z

  • Upgraded KommunicateChatUI-iOS-SDK to 0.2.5
  • [CM-1015] Added Text To Speech Feature.
    You can enable this by adding below line in Appdelegate.swift file or before initiating the conversation.
    Kommunicate.defaultConfiguration.enableTextToSpeechInConversation = true

[6.7.1] - 2022-07-01Z

  • Updated KommunicateChatUI-iOS-SDK to 0.2.4
  • [CM-984] Fixed Top Navigation Bar showing blank when open it from Notification

[6.7.0] - 2022-06-24Z

  • Updated KM Chat UI to 0.2.3
  • [CM-961] Fixed Blank message comes if handover option is added in welcome message
  • [CM-956] UITestCases Optimization & bitrise updation
  • [CM-945] Added support for setting default BotID, agentID, assignee and TeamID.Whenever customer creates a new conversation from Conversation List Screen by clicking Create new Conversation button , Conversation will be created based on this default settings.
  • [CM-829] Optimized Typing Indicator for Bot Messages & Added Typing Indicator for Welcome Message
  • [CM-918] Optimized Customisation -> Change message background color based on Primary color Selection on Dashboard
  • [CM-870] Added OneTime Rating Feature
  • [CM-701] Added Bot Typing Indicator Support
  • [CM-699] Show rating same as web.
  • [CM-848] Added Localisation Support for the Last message of conversation which will be shown on ConversationList Screeen
  • Added a function to update conversation properties: team ID, assignee and metadata.

Sample Code Snippet:

Use this method to update assignee or teamId & metadata. Don't try to update assignee & teamId at the same time.
  let conversationId = "your_conversation_id"
  let assigneeId = "your_assignee_id"
  let metaData = ["key1":"value1", "key2": "key2", "key3":"value3"]

If you want to update conversation assignee, then create conversation object like this:

 let conversation = KMConversationBuilder().withClientConversationId(conversationId).withConversationAssignee(assigneeId).build()

If you want to update teamId & conversation meta data, then create conversation object like this:

 let conversation = KMConversationBuilder().withClientConversationId(conversationId).withMetaData(metaData).withTeamId(teamId).build()

If you want to update teamId only, then create conversation object like this:

 let conversation = KMConversationBuilder().withClientConversationId(conversationId).withTeamId(teamId).build()

If you want to update conversation meta data only, then create conversation object like this:

  let conversation = KMConversationBuilder().withClientConversationId(conversationId).withMetaData(metaData).build()

after that call the updateConversation by passing above created conversation

  Kommunicate.updateConversation(conversation: conversation) {response in
     switch response {
        case .success(let clientConversationId):
           print("conversation is updated successfully")
// To launch the conversation
           Kommunicate.showConversationWith(groupId: clientConversationId, from: self, completionHandler: {response in
              if response {
                  print("conversation is shown")
              } else {
                  print("conversation is not shown")
               }
            })
           break
        case .failure(let error):
           print("failed to update conversation")
           break
     }
  }
  • Deprecated Kommunicate.UpdateTeamId() function.
  • [CM-666] Move conversation metadata and assignee update to a separate function | iOS

[6.6.0] - 2022-03-23Z

  • Updated to KM Chat UI 0.2.0
  • [CM-825] Fixed SPM integration issues by adding SPM support for KM Chat UI & KM Core
  • [CM-842] Added S3 service as the default service for upload/download images
  • [CM-830] Added Event Callback for Conversation resolve
  • [CM-758] Added callback for User Online Status
  • [CM-798] Launch Prechat with Custom Payload

[6.4.0] - 2022-01-21Z

  • Updated KM Chat UI to 0.1.2 which has the updated KM Core (0.0.2) pod
  • [CM-781] Fixed Lexical issue of KM Core Sdk
  • [CM-766] Support for Drop Down in Prechat Lead Form
  • [CM-780] Added Support for Updating team Id for a conversation
  • [CM-759] Fix for reply meta not reaching webhook when default chatContextData exists.
  • [CM-709] Added Event Listeners
  • [CM-743] Updated reference images for snapshot tests
  • [CM-670] Update API endpoints

[6.3.1] - 2021-11-30

[6.3.0] - 2021-09-30

Enhancements

  • Update ApplozicSwift to 6.4.0
  • Added support for Xcode 13 and iOS 15
  • [TD-2111] Added a password field to PreChat Form View.
  • [TD-2099] Add support to update team for existing conversation
  • [TD-2223] Add support for PreChatLeadCollection

[6.2.1] - 2021-08-19

Enhancements

  • Added support to post rich message button notifications

[6.2.0] - 2021-08-18Z

[6.2.0] - 2021-08-18Z

Fixes

  • [TD-1943] Fix for launch conversation error

Enhancements

  • [TD-1867] Updated bot detail API
  • [TD-1731] Added support to sync messages on chat screen opening

[6.1.0] - 2021-06-22

Enhancements

  • Moved Kommunicate folder under Sources for SPM support
  • [TD-1700] Added support to update group metadata while creating a conversation

[6.0.0] - 2021-05-04Z

Enhancements

  • [TD-1667] Added a configuration option that prevents the user from sending a message when a conversation is assigned to a bot.
  • [TD-1673] Now, the conversation assignee can be updated in an existing conversation using Kommunicate.createConversation() method.
  • [TD-1718] Feedback input view now shows up when a resolved conversation is reopened and resolved again
  • [TD-1678] Added Swift Package Manager support for Kommunicate

[5.14.0] - 2021-03-24Z

Enhancements

  • [TD-1611] Now, we'll show/hide away message on agent change.

Fixes

  • [TD-1606] Fixed an issue where character limit was not shown when a conversation is assigned to a Dialogflow bot.

[5.13.0] - 2021-02-27

Enhancements

  • [CM-635] Added an option to set the regex for validating phone number in the pre-chat view.
  • [CM-633] Added config options to show and make certain fields mandatory in the pre-chat view.

[5.12.0] - 2021-02-16

Enhancements

  • [CM-581] Added an option to set the team ID when creating a new conversation.

[5.11.0] - 2021-02-01

Enhancements

  • [CM-579] Set default primary color and sent message's text color.

[5.10.0] - 2021-01-19

Enhancements

  • [CM-545] Added a check for whitespace and newline characters in the user ID.

[5.9.0] - 2020-12-04

Enhancements

  • [CM-502] Added an option to launch a conversation with conversation list in the background.
  • [CM-500] Added message character limit to limit the number of characters in a message.
  • [CM-557] Now, conversation feedback from the SDK will be shown in the Dashboard.

Fixes

  • Fixed an issue where back button was not changing in RTL.

[5.8.0] - 2020-11-02

Enhancements

  • [CM-451] Added support for setting a prefilled message to send before launching a chat.
  • [CM-356] Added support for language change rich message.
  • [CM-474] Added send message API for sending text and rich messages.
  • [CM-519] Enabled document sharing in the default configuration.
  • [CM-507] Enable screen transition animations in all screens.

[5.7.0] - 2020-09-10

Enhancements

  • [CM-410] Added support for enabling CSAT from the Dashboard.

[5.6.1] - 2020-08-21

Enhancements

  • [CM-289]Add restriction for adding more than 256 chars in case the conversation is assigned to a Dialogflow bot.

[5.6.0] - 2020-08-14

Enhancements

  • [CM-327] Added support for showing Agent's away status.

Fixes

  • [CM-376] Use clientConversationId if present when single threaded option is enabled.
  • [CM-395] Fixed an issue where only dashboard settings for single threaded conversation was used.
  • [CM-375] Fixed issue if agentIds are passed in the conversation the default agentId was added.

[5.4.0] - 2020-06-24

Enhancements

  • Migrated to Swift 5

Fixes

  • [CM-308] Fixed the issue where, in some cases, conversation did not switch correctly when we opened it through a notification.
  • Fixed an issue where changing tint color through UIAppearance was not working in case of directly launching a conversation thread.
  • [CM-330] Fix JSON parsing error in app settings response.

[5.3.0] - 2020-06-09

Enhancements

-[CM-23] Single thread conversation based on chat widget rules setup in dashboard -[CM-14] Apply chat widget customization theme based on server response

[5.1.0] - 2020-04-22

Enhancements

  • [CM-236] Enable CSAT by default.

[5.0.0] - 2020-04-01

Enhancements

  • Added support for syncing package details when a suspension screen is shown.
  • [CM-41] Now conversation feedback will be shown to the user if it's a resolved conversation.
  • [CM-126] Added an alias for ApplozicSwift's Style type.

[4.0.0] - 2020-03-09

Enhancements

  • Added way to set the conversation assignee during the conversation create.
  • App ID sanity check: If an empty App ID is passed or if it is changed later, the app will be stopped in the debug mode.
  • Added restart conversation option. If the conversation is closed, then the input text field will be disabled, and a restart button will be shown.
  • Added logout method with completion and deprecated the Kommunicate.logoutUser() method.
  • [CM-128] Add no conversations view in conversation list.

Fixes

  • [CM-122] Updated CSAT rating scale to 1-10 from 1-3.
  • [CM-113] Notification tap action is not working in some screens.

[3.1.0] - 2020-01-28

Enhancements

  • [CM-1] Added CSAT support. It will be shown once the conversation is resolved.

Fixes

-[CM-134] Multiple conversations created on click of start new button.

[3.0.0] - 2019-12-12

Enhancements

  • Added a new create conversation method based on the builder pattern.
  • [AL-3762] Added an option to pass conversation title and it will be shown in navigation bar.
  • [CM-2] Added support for changing user language.
  • Added a method in KMConfiguration for updating chat context.

[2.5.0]

Enhancements

  • Moved the new conversation button in navigation bar to the right.

[2.4.0]

Enhancements

  • Added iOS 13 support
  • Added support to change navigation bar properties using UIAppearance.

[2.3.0]

Enhancements

  • [AL-3788] Simplified the setting to hide FAQ button and start new conversation button.

[2.2.0]

Fixes

  • Fixed an issue where tapping on notification was opening other chat screen.
  • Fixed an issue where away message was getting hidden after a message is sent by the logged-in user from some other platform.
  • Fixed an issue where away message was being shown even when some of the agents were online.

[2.1.0]

Enhancements

[AL-3540]Added create conversation

[2.0.0]

Enhancements

[AL-3623] Now iOS 10 is the minimum version supported.

[1.6.0]

Enhancements

  • [AL-3482] Now in createConversation API, clientConversationId can be passed. You can use this Id if you want to link a conversation with some event on your side.

[1.5.0]

Enhancements

  • [AL-2816] Added support for showing FAQ.
  • Now, contact details will be shown for one-to-one chat also.
  • Assignee details will now be updated real-time provided MQTT/APNS is connected.

Fixes

  • Fixed a crash where viewModel was nil while opening the controller.

[1.4.1]

Fixes

  • [AL-3493] Fixed an issue where Kommunicate localization file was not part of the pod.

[1.4.0]

Enhancments

  • [AL-3393] Added support for passing send message metadata in create group.

[1.3.0]

Enhancments

  • Now if the parent VC(from where the conversation is shown) doesn't have a navigation controller then the Conversation VC will still be shown.

[1.2.0]

Enhancements

  • [AL-2993] Updated Kommunicate framework to Swift 4.2.
  • [AL-3071] Added support to show conversation assignee details in conversation list screen.

[1.1.0]

Enhancements

  • [AL-3189] Add localization support.

[1.0.0]

Enhancements

  • [AL-2853]Added support for showing Away message.
  • [AL-3062]While creating a conversation, a default agent will be fetched and added. Now it's not required to pass the agent Ids.
  • [AL-3188]Send notification when conversation view is launched and closed.
  • [AL-3188]Send notification when conversation view is launched and closed.
  • [AL-3188]Send notification when conversation view is launched and closed.
  • [AL-3188]Send notification when conversation view is launched and closed.
  • [AL-3188]Send notification when conversation view is launched and closed.
  • [AL-3188]Send notification when conversation view is launched and closed.
  • [AL-3188]Send notification when conversation view is launched and closed.
  • [AL-3188]Send notification when conversation view is launched and closed.
  • [AL-3188]Send notification when conversation view is launched and closed.
  • [AL-3188]Send notification when conversation view is launched and closed.
  • [AL-3188]Send notification when conversation view is launched and closed.
  • [AL-3188]Send notification when conversation view is launched and closed.
  • [AL-3188]Send notification when conversation view is launched and closed.
  • [AL-3188]Send notification when conversation view is launched and closed.
  • [AL-3188]Send notification when conversation view is launched and closed.
  • [AL-3188]Send notification when conversation view is launched and closed.
  • [AL-3188]Send notification when conversation view is launched and closed.
  • [AL-3188]Send notification when conversation view is launched and closed.
  • [AL-3188]Send notification when conversation view is launched and closed.
  • [AL-3188]Send notification when conversation view is launched and closed.
  • [AL-3188]Send notification when conversation view is launched and closed.
  • [AL-3188]Send notification when conversation view is launched and closed.
  • [AL-3188]Send notification when conversation view is launched and closed.
  • [AL-3188]Send notification when conversation view is launched and closed.
  • [AL-3188]Send notification when conversation view is launched and closed.
  • [AL-3188]Send notification when conversation view is launched and closed.
  • [AL-3188]Send notification when conversation view is launched and closed.