request-for-techbiz-account.md

Create subscription account

To subscribe to Singapore Government Tech Stack (SGTS) Products, agencies need to have an account in TechBiz.

A TechBiz account allows agencies to subscribe to SGTS Products, add systems to the account, manage subscription plans and view billing details. An agency can have one account for multiple systems or an account for each system.

Note: Agencies can opt for one account with multiple systems or multiple accounts for each system. Refer to FAQs for more information.

Audience

• Public officers with a valid organisational email address. For example, your_name@agency.gov.sg, using a non-SE GSIB or GMD device.

The following table tells you the different types of admins in TechBiz portal.

Role	Request for TechBiz subscription account	Manage TechBiz subscription account	Add TechBiz system	Configure TechBiz system	View subscription account details and download information
Primary subscription admin	☑	☑	☑	☑	☑
Secondary subscription admin	☑	☑	☑	☑	☑
Billing admin	☒	☒	☒	☒	☑
Technical admin	☒	☒	☒	☑	☑

Prerequisites

• Public officers using a non-SE GSIB device can create a subscription account.

Have the following information ready before proceeding:

• Name, organisational email address and handphone number
• Primary subscription admin
• Secondary subscription admin
• Billing admin
• Name, organisational email address, and designation
• Approver (Deputy Director or above)
• Subscription account name
• Billing details
  • Sub business unit (SBU)
  • Agency department name, Cost centre and Fund centre. (Only for GovTech)
• Subscription plans for the required SGTS Products(s).
• Supporting documents. (Optional)

Step 1: Agree to the terms and conditions of the GovTech Universal Product Terms and SGTS Product Sheet

1. From the sidebar, click Subscription accounts > Create subscription account.

2. Ensure the above information in prerequisites is ready and click Next.

3. To download the agreement, click Download the SGTS agreement link.

4. Agree to the terms and conditions of the GovTech Universal Product Terms and SGTS Product Sheet.

5. Click Next.

Step 2: Enter subscription account details

1. Enter the following Account details.

Notes:

• All fields are mandatory, unless mentioned otherwise.
• At any point, before submitting the account creation request, click Save Draft to save the specified account details as a draft.
• You can access the saved draft within 14 days to continue with the account creation request.

Field Name	Description
Agency name	Select your agency name from the drop-down list.
Subscription account name	Enter the account name. Account names can only contain alphanumeric characters, must not exceed 50 characters, and should include only letters, digits, '.', '&', '_', '*', '@', '/', '-', spaces, and parentheses. Names must begin with a letter or digit and must contain at least one alphabet character. A short name will be automatically generated as a unique identifier. The short name can be edited before submission but cannot be changed once submitted.
Account short name	An account shortname This short name cannot be changed after creation. Your Account short name is common across all SGTS Products that your agency has subscribed to under this account. Note: It is recommended to record your account short name

2. Enter the Subscription admins details.

3. Click Add another to add more secondary subscription admins. You can have up to four secondary subscription admins.

Notes:

• Primary subscription admin and Secondary subscription admin must be public officers with a valid organisation email address.
• If the public officer does not have a TechPass account, it will be created automatically after the account creation request is approved.

Field Name	Description
Primary subscription admin (Requestor)	This section allows you to enter the details of the Primary subscription admin. The requestor is assigned as the Primary subscription admin by default. Note: Primary subscription admin cannot be the Secondary subscription admin or vice-versa.
Email address	The organisational email address of the requestor is automatically displayed and cannot be edited.
First name	These details will be automatically displayed if the email address of the requestor is linked to a TechPass account. Note: These details are masked except for the first and last character of the first name. If not, the requestor needs to enter them manually.
Last name	These details will be automatically displayed if the email address of the requestor is linked to a TechPass account. Note: These details are masked except for the first and last character of the last name. If not, the requestor needs to enter them manually.
Contact number	These details will be automatically displayed if the email address of the requestor is linked to a TechPass account. Note: The details are masked except for the last 3 digits of the contact number. If not, the requestor needs to enter them manually.
Secondary subscription admin	This section allows you to enter the details of the Secondary subscription admin. Note: You can add up to 4 secondary subscription admins.
Email address	Enter the organisation email address of the Secondary subscription admin.
First name	These details will be automatically displayed if the email address of the Secondary subscription admin is linked to a TechPass account. Note: These details are masked except for the first and last character of the first name. If not, the requestor needs to enter them manually.
Last name	These details will be automatically displayed if the email address of the Secondary subscription admin is linked to a TechPass account. Note: These details are masked except for the first and last character of the last name. If not, the requestor needs to enter them manually.
Contact number	The contact number will be automatically displayed if the email address of the requestor is linked to a TechPass account. Note: The details are masked except for the last 3 digits of the contact number. If not, the requestor needs to enter them manually.

4. Enter the Billing details.

Field Name	Description
Email address	Enter the organisational email address of the Billing admin. Note: Billing admin must be a public officer with a valid organisation email address.
First name	These details will be automatically displayed if the email address of the Billing admin is linked to a TechPass account. Note: These details are masked except for the first and last character of the first name.
Last name	These details will be automatically displayed if the email address of the Billing admin is linked to a TechPass account. Note: These details are masked except for the first and last character of the last name.
Contact number	The contact number will be automatically displayed if the email address of the Billing admin is linked to a TechPass account. Note: The details are masked except for the last 3 digits of the contact number. If not, the requestor needs to enter them manually.
Agency department Cost center Fund center	Enter your department name. Enter the cost center code for your agency. This code will be used by the Finance team for internal GovTech inter-department charging or journal entry. Enter the fund center details. Note: The above field details are applicable to GovTech accounts only.
SBU code	Applicable only for agencies other than GovTech. Select the Sub business unit from the dropdown. Note: To view the complete list of agency departments and business units, refer to list of ministries and statutory boards.
Payment mode	Select the appropiate payment mode.
Customer ID	Enter your customer ID
Related parties	Enter the details of related parties if applicable.

5. Click Next.

Step 3: Select SGTS Products for subscription

In Select Product(s), choose the required SGTS Product(s) and click Next.

Note: To get a cost estimate for your subscribed SGTS Products, visit Pricing calculator from and follow the instructions.

Step 4: Select subscription plans

1. In Select plan(s), go to the required Product tab and select subscription plans for the selected SGTS Product(s).

Note: There is a tab for each SGTS Product that you have selected.

2. By default, the date displayed is automatically generated. Click Start date to select the required date.

Note: For more information, refer to the field description table.

3. In Select a plan, provide the subscription plan details.

Field Name	Description
Select subscription period	Select the start date of the subscription. This is the date when your agency intends to start using the subscribed SGTS Product.
Product agreement	Click to view the terms and conditions of the Product.
Select a plan	Select the required subscription plan for a Product. The displayed subscription plans contain details of the chargeable items in a Product and their charges.

4. If you are subscribing to more than one SGTS Product, repeat steps 2-3 and click Next.

Step 5: Enter approver details

1. In Approver details, enter the required information and click Next.

Notes:

• Approver must be a public officer with a valid organisation email address.
• Approver needs to be a Deputy director and above.

Field Name	Description
Approver name, email, and designation	Enter the approver's full name, organisation email address, and designation.
Upload documents	This field is optional. Click Choose a file to upload supporting documents. For example, approval email. - Total files uploaded can be up to 10 MB. The total file size bar indicates the amount of MB consumed. - A maximum of 50 files can be attached for each account creation request. - Multiple files can be selected to do a bulk upload. - Supported file types: .jpg, .jpeg, .png, .pdf, .zip, .msg, and .svg. - File names can only contain alphanumeric characters and special characters such as space, hyphen, underscore, and period.
Remarks to Approver	This field is optional. Specify the reasons for submitting this request.

Step 6: Submit subscription account request

1. In Summary, verify if the information displayed on this page is correct and click Submit.

2. In Submit for approval , select all the checkboxes to agree to the terms and conditions and click Submit.

A confirmation message is displayed to verify that the subscription account has been submitted for approval.