From a3c052b02f8c5b3a3acf2f9d0bf6ff836d7f9369 Mon Sep 17 00:00:00 2001 From: Peter Yates Date: Wed, 20 Mar 2024 16:55:01 +0000 Subject: [PATCH 1/2] Add cross-programme entry on service discovery Co-authored-by: claire-hughez <93539621+claire-hughez@users.noreply.github.com> Co-authored-by: aabdi18 --- app/_layouts/product.njk | 15 +++++ ...03-20-running-a-cross-service-discovery.md | 67 +++++++++++++++++++ 2 files changed, 82 insertions(+) create mode 100644 app/posts/cross-programme/2024-03-20-running-a-cross-service-discovery.md diff --git a/app/_layouts/product.njk b/app/_layouts/product.njk index 643dc47..43fddda 100644 --- a/app/_layouts/product.njk +++ b/app/_layouts/product.njk @@ -22,6 +22,21 @@ {% endfor %} +
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+ Programme level design +

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+ Running a cross service discovery +

+

Getting to the root of CPD's endemic problems

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diff --git a/app/posts/cross-programme/2024-03-20-running-a-cross-service-discovery.md b/app/posts/cross-programme/2024-03-20-running-a-cross-service-discovery.md new file mode 100644 index 0000000..0df84c2 --- /dev/null +++ b/app/posts/cross-programme/2024-03-20-running-a-cross-service-discovery.md @@ -0,0 +1,67 @@ +--- +title: Running a cross service discovery +description: Lorem ipsum dolor sit amet, qui minim labore adipisicing minim sint cillum sint consectetur cupidatat. +date: 2024-03-20 +--- + +Between June and November 2023, a multidisciplinary team did a discovery to explore the problems we faced over 2 years of delivering Teacher CPD services. + +## The problem + +Teacher CPD services were built quickly and in parallel with a developing policy. There was only a short window for an alpha and private beta to meet deadlines. This led to lots of support issues and bugs with our services. + +We needed to understand the problems across the service line from a range of perspectives. + +## What did we focus on and why? + +The discovery aims were to: + +* consolidate what we learnt from the last 2 years of running the services +* provide evidence to inform prioritisation and design decisions +* develop a new vision and strategy to deliver against our broad principles +* uncover ways to deliver more efficiently + +We expected the review’s findings to focus on the technical space. This turned out to be only part of the picture. + +The review spanned every area of the programme; the policy, the current state of the services, and our ways of working. The scope included: + +* consolidating our understanding of NPQ and ECF policies +* validating our current overarching service design and architecture +* reviewing our service vision, principles, purposes, narrative and blueprint +* interviewing as many of the key stakeholders and digital teams as possible +* analysing pain points and mapping them against causes and dependencies +* exploring opportunity areas and recommendations to understand the pros and cons of different approaches +* making recommendations and agreeing how to separate the NPQ and ECF services + +## What did we learn? + +We learnt that: + +* the end-to-end ECF service journey does not meet our user needs, follow the business rules or the policy intent +* there are many bugs and issues that are exacerbated by the current shared data model +* poor data quality hampers our running of the NPQ and ECF services +* the data model makes analytics and gathering insights difficult +* team structures in the CPD programme make sharing knowledge and managing dependencies difficult +* given the level of policy changes and ongoing techincal issues it's difficult for the teams to make improvements to the services + +## What are we doing now? + +We’re combining changing our services with changing how we work as a programme. Here are our priorities: + +1. **Separating NPQ from ECF** + + Analysis and planning are underway to separate the 2 services in the autumn of 2024. Making NPQ a standalone service will make funding changes, and the [addition of an SENCo NPQ](https://www.gov.uk/government/publications/mandatory-qualification-for-sencos/transition-to-national-professional-qualification-for-special-educational-needs-co-ordinators), easier to deliver. Removing NPQ elements from the remaining ECF codebase will also make it easier to rewrite the ECF service. + + This will enable the NPQ team to make improvements to their service without relying on changes to the ECF service. + +2. **Updating our vision and strategy** + + We've updated [our vision and strategy](https://educationgovuk.sharepoint.com/:p:/r/sites/TeacherServices/Shared%20Documents/Teacher%20Continuous%20Professional%20Development/Teacher%20CPD%20Team/0.%20CPD%20Programme/CPD%20strategy%20and%20decisions/Teacher%20CPD%20vision%20and%20strategy%20(Nov%202023).pptx?d=wf8b931d0f8314afbb6458b272bd4f406&csf=1&web=1&e=nE01ih) for the CPD services. We plan to update the ECF product strategy shortly. + +3. **Understanding problems around induction data collection** + + We're prioritising discovering more about how induction data is currently collected with our TRA (Teaching Regulation Agency) colleagues for February 2024. Its findings will feed into a discovery on how we can improve the ECF service beginning in April 2024, and the subsequent alpha and beta phases. + +4. **Reviewing our programme ceremonies and working in the open** + + The Programme Team are running regular planning sessions to discuss prioritisation, resourcing of work and to identify dependencies. We’ve introduced weekly sessions to keep everyone aligned as we progress through NPQ separation. We’ve also started holding regular [show and tells](https://www.gov.uk/service-manual/agile-delivery/agile-tools-techniques#team-review-show-and-tell) to increase knowledge and collaborate on ideas about solutions across the programme. From b08653313f3be268d68322e55e1ce5fb5a07d14d Mon Sep 17 00:00:00 2001 From: Peter Yates Date: Thu, 28 Mar 2024 13:14:23 +0000 Subject: [PATCH 2/2] Add a 'cross programme' collection and metadata --- .eleventy.js | 4 ++++ app/_layouts/product.njk | 15 --------------- app/posts/cross-programme.md | 15 +++++++++++++++ ...24-03-28-running-a-cross-service-discovery.md} | 4 ++-- app/posts/cross-programme/cross-programme.json | 5 +++++ 5 files changed, 26 insertions(+), 17 deletions(-) create mode 100644 app/posts/cross-programme.md rename app/posts/cross-programme/{2024-03-20-running-a-cross-service-discovery.md => 2024-03-28-running-a-cross-service-discovery.md} (97%) create mode 100644 app/posts/cross-programme/cross-programme.json diff --git a/.eleventy.js b/.eleventy.js index 1926414..8fd2631 100644 --- a/.eleventy.js +++ b/.eleventy.js @@ -38,6 +38,10 @@ module.exports = function (eleventyConfig) { return collection.getFilteredByGlob('app/posts/support-for-early-career-teachers/*.md') }) + eleventyConfig.addCollection('cross-programme', collection => { + return collection.getFilteredByGlob('app/posts/cross-programme/*.md') + }) + // Browser Sync eleventyConfig.setBrowserSyncConfig({ rewriteRules: [{ diff --git a/app/_layouts/product.njk b/app/_layouts/product.njk index 43fddda..643dc47 100644 --- a/app/_layouts/product.njk +++ b/app/_layouts/product.njk @@ -22,21 +22,6 @@

{% endfor %} -
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- Programme level design -

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- Running a cross service discovery -

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Getting to the root of CPD's endemic problems

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diff --git a/app/posts/cross-programme.md b/app/posts/cross-programme.md new file mode 100644 index 0000000..2585186 --- /dev/null +++ b/app/posts/cross-programme.md @@ -0,0 +1,15 @@ +--- +layout: collection +date: 2000-01-01 +title: Continuing Professional Development +description: | + The Continuing Professional Development (CPD) programme aims to provide teachers and leaders with access to high quality training courses +paginationHeading: Posts +pagination: + data: collections.cross-programme + reverse: true + size: 50 +permalink: "cross-programme/{% if pagination.pageNumber > 0 %}page/{{ pagination.pageNumber + 1 }}{% endif %}/" +related: + items: +--- diff --git a/app/posts/cross-programme/2024-03-20-running-a-cross-service-discovery.md b/app/posts/cross-programme/2024-03-28-running-a-cross-service-discovery.md similarity index 97% rename from app/posts/cross-programme/2024-03-20-running-a-cross-service-discovery.md rename to app/posts/cross-programme/2024-03-28-running-a-cross-service-discovery.md index 0df84c2..9ed8d27 100644 --- a/app/posts/cross-programme/2024-03-20-running-a-cross-service-discovery.md +++ b/app/posts/cross-programme/2024-03-28-running-a-cross-service-discovery.md @@ -1,7 +1,7 @@ --- title: Running a cross service discovery -description: Lorem ipsum dolor sit amet, qui minim labore adipisicing minim sint cillum sint consectetur cupidatat. -date: 2024-03-20 +description: "Taking a deep dive into the struggles faced by CPD and working out how best to address them" +date: 2024-03-28 --- Between June and November 2023, a multidisciplinary team did a discovery to explore the problems we faced over 2 years of delivering Teacher CPD services. diff --git a/app/posts/cross-programme/cross-programme.json b/app/posts/cross-programme/cross-programme.json new file mode 100644 index 0000000..980a131 --- /dev/null +++ b/app/posts/cross-programme/cross-programme.json @@ -0,0 +1,5 @@ +{ + "eleventyNavigation": { + "parent": "Continuing Professional Development" + } +}