No 'Delete Product' with orphaned updates

[j-4z0]

I'm having trouble deleting old updates that are no longer needed. I can't seem to find anything about this on the web. Am I being blind, or is this something that is not possible?

[if-joerch]

I have the same problem.
Also since upgrading WSUS from Server 2012R2 to 2019 for every new update that has also has some older superseded updates (Java, Acrobat Reader) the same group (vendor name) is created twice and the old one is not deletable.

[DCourtel]

Hi j-4z0, could you right-click on the server name in the left treeview and select Clean UpdateServicePackages folder option.

[DCourtel]

Hi if-joerch, we believe it’s a bug when one upgrade from WSUS 2012R2 to 2019. Please see: Duplicate Patch My PC Category Listed in Software Update Point Products Tab

[if-joerch]

Hi DCourtel,

how can I get rid of these duplicate empty entries?
The option "Clean UpdateServicePackages" does not delete them.

[DCourtel]

Microsoft is investigating the bug. We need to wait until they provide a fix.

[TreeBranches]

Hi DCourtel, when doing this I get a huge list of folders to delete (263 of them), but I have no idea what these randomly generated codes are referring to specifically. I don't really want to mass-delete so many unknown folders without knowing exactly what they are.

I have a number of "products" in our update tree that have (0) updates in them, but not anywhere close to that many; maybe around 10 or so. I'm looking for a way to tidy up that list so that I don't have to simmer through redundant products anymore.

[Talven81]

Running into a similar issue. Removed a 3rd party update manager and it left behind all the product categories but I cannot delete them as it's greyed out.

I was hoping this app was my savior but so far still in the same hole.

[AnaelMobilia]

Hello

The issue is reproductible on Windows Server 2022 and WSUSPP 1.4.2203.19 .
"Clean UpdateServicePackages folder" doesn't detect the folder.

Bests regards,
Anael

[batmonkeyman]

Just came across this (https://patchmypc.com/duplicate-patch-my-pc-category-listed-in-software-update-point-products-tab).

"The duplicate categories are caused by a change in WSUS on Server 2019, where it uses SHA2 instead of SHA1 to compute a unique category hash for a vendor category.

Before Server 2019, WSUS would use SHA1 to compute a unique hash for a vendor category in the database. Unfortunately, this causes a duplicate category for any updates published after a Server 2019 in-place upgrade."