𝗛𝗶 𝘁𝗵𝗲𝗿𝗲, 𝗜'𝗺 𝗟𝗮𝗵𝗶𝗿𝘂 𝗦𝗮𝗺𝗽𝗮𝘁𝗵

I am a confident and reliable 𝘀𝘆𝘀𝘁𝗲𝗺 𝘀𝘂𝗽𝗽𝗼𝗿𝘁 𝗲𝗻𝗴𝗶𝗻𝗲𝗲𝗿 with extensive practical experience of working with computers 💻 and resolving any support issues that are raised to the service desk. Possessing a proven ability to administer and control the operation, configuration and maintenance 🛠️ of computer based information systems, as well as having an eye 👀 for detail and able to multi-task under pressure.

📖 𝗧𝗮𝗹𝗸𝗶𝗻𝗴 𝗔𝗯𝗼𝘂𝘁 𝗦𝗸𝗶𝗹𝗹𝘀 & 𝗞𝗻𝗼𝘄𝗹𝗲𝗱𝗴𝗲:

• Help desk and tech support: Hardware Assembly, Maintenance, Peripherals, Printers ,Drivers.
• Networks Configuration: Servers, Routers, TCP/IP Sockets, LAN Technology , Fiber Optics Fundementals
• Operating Systems: Windows servers, XP, 7, 8, 10,11 and MAC OS | Linux Distros (Kali/Ubuntu)
• Leadership and Operations: Customer Service-Oriented, Exceptional Verbal and written communication skills, software training and implementation, Efficient multi-tasker
• Application development, database sys and programming Languages: My SQL, MS SQL | SQL, HTML, CSS, JS, PHP

💻 𝗗𝘂𝘁𝗶𝗲𝘀 & 𝗥𝗲𝘀𝗽𝗼𝗻𝘀𝗶𝗯𝗶𝗹𝗶𝘁𝗶𝗲𝘀:

• Responsible for networking, design, installation and maintenance services.
• Supporting users and network administrators over the telephone and by email.
• Maintain the companies network infrastructure.
• Networking and providing support for Windows, Macintosh and Linux issues.
• Configuration and testing of any new hardware and software.
• Management of the daily data backup and retrieval scheme.
• Installing and operating Windows desktop and server operating systems.
• TCP/IP networking and hardware maintenance and repair.
• Assisting the network manager with support requests.
• Ensure computer hardware is safe & complies with health and safety legislation.
• Applying patches in accordance with company procedures.

🏅 𝗚𝗶𝘁𝗛𝘂𝗯 𝗣𝗿𝗼𝗳𝗶𝗹𝗲 𝗔𝗰𝗵𝗶𝘃𝗲𝗺𝗲𝗻𝘁𝘀: