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The Customer Support AI Agent is a Python-based solution designed to monitor product prices on an e-commerce site. By utilizing an ARIMA model, it predicts future prices and sends notifications to customers when the price of a product is expected to drop in the next 10 days.

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BigData5911/customer-support-ai-agent

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Customer Support AI Agent

Overview

The Customer Support AI Agent is a Python-based solution designed to monitor product prices on an e-commerce site. By utilizing an ARIMA model, it predicts future prices and sends notifications to customers when the price of a product is expected to drop in the next 10 days. This proactive approach helps customers make informed purchasing decisions and enhances their shopping experience.

Workflow Diagram

Features

  • Fetches a list of products from an e-commerce site
  • Implements ARIMA model for price prediction
  • Sends email notifications to users when product prices are predicted to be lower
  • User-friendly setup and configuration

Requirements

  • Python 3.6 or higher
  • Required libraries (install using pip install -r requirements.txt):
    • pandas
    • numpy
    • statsmodels
    • requests
    • smtplib
    • email

Installation

  1. Clone the repository:

    git clone https://github.com/bigdata5911/customer-support-ai-agent.git  
    cd customer-support-ai-agent
  2. Install the required libraries:

    pip install -r requirements.txt  
  3. Set up your email configuration in config.py:

    EMAIL_ADDRESS = 'your_email@example.com'

Contributing

Contributions are welcome! If you have suggestions for improvements or encounter issues, please create an issue or submit a pull request.

Contact

For questions or feedback, please reach out via GitHub issues or email at worker.opentext@gmail.com.

Customization Tips

  • Make sure to replace yourusername, your_email@example.com, and actual script names with your specific information.
  • Adjust the sections based on the actual structure and features of your project.
  • You might want to include screenshots or examples of how the system works for better clarity.

About

The Customer Support AI Agent is a Python-based solution designed to monitor product prices on an e-commerce site. By utilizing an ARIMA model, it predicts future prices and sends notifications to customers when the price of a product is expected to drop in the next 10 days.

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