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Stats: authors view not reliable when there are hundred of authors #41468

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gibrown opened this issue Jan 31, 2025 · 1 comment
Open

Stats: authors view not reliable when there are hundred of authors #41468

gibrown opened this issue Jan 31, 2025 · 1 comment
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[Feature] Stats Data Feature that enables users to track their site's traffic and gain insights on popular content. [Plugin] Jetpack Issues about the Jetpack plugin. https://wordpress.org/plugins/jetpack/ [Pri] Normal [Status] Auto-allocated Triaged [Type] Bug When a feature is broken and / or not performing as intended

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@gibrown
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gibrown commented Jan 31, 2025

Impacted plugin

Jetpack

Quick summary

Go to a site such as the a8c FG, go to Stats, and look at the authors module.

It will only intermittently load.

Image

This is likely due to some scaling problem on the backend. There is already some hacky workarounds for VIP sites, which may be related to this. Maybe we need to extend that workaround to other sites. Or maybe the whole implementation needs to be rethought (I implemented the basics of this in 2011 and it was pretty hacky at the time). I wonder if we could pull top posts from Stats as normally, and then just pass the list of post ids to Elasticsearch global index and aggregate on the user names for instance.

Steps to reproduce

Go to a site such as A8C FG and look at the authors module.

Site owner impact

Fewer than 20% of the total website/platform users

Severity

Moderate

What other impact(s) does this issue have?

No response

If a workaround is available, please outline it here.

No response

Platform (Simple and/or Atomic)

No response

@gibrown gibrown added [Feature] Stats Data Feature that enables users to track their site's traffic and gain insights on popular content. [Pri] Normal [Type] Bug When a feature is broken and / or not performing as intended Needs triage Ticket needs to be triaged labels Jan 31, 2025
@github-actions github-actions bot added the [Plugin] Jetpack Issues about the Jetpack plugin. https://wordpress.org/plugins/jetpack/ label Jan 31, 2025
@Robertght
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I was able to see it, too, on the FG page.

Marking this as Triaged on our board.

@Robertght Robertght moved this from Needs Triage to Triaged in Automattic Prioritization: The One Board ™ Jan 31, 2025
@Robertght Robertght added Triaged and removed Needs triage Ticket needs to be triaged labels Jan 31, 2025
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Labels
[Feature] Stats Data Feature that enables users to track their site's traffic and gain insights on popular content. [Plugin] Jetpack Issues about the Jetpack plugin. https://wordpress.org/plugins/jetpack/ [Pri] Normal [Status] Auto-allocated Triaged [Type] Bug When a feature is broken and / or not performing as intended
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