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Lås/Timeout i Autorisasjonsdatabasen i Prod fredag 16.08 #785

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jonkjetiloye opened this issue Aug 19, 2024 · 1 comment
Open
2 tasks

Lås/Timeout i Autorisasjonsdatabasen i Prod fredag 16.08 #785

jonkjetiloye opened this issue Aug 19, 2024 · 1 comment
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kind/analysis Used when an issue needs to be analysed before it becomes a user story. status/draft Status: When you create an issue before you have enough info to properly describe the issue.

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@jonkjetiloye
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jonkjetiloye commented Aug 19, 2024

Description

Vi har hatt låser/timeouts mot Autorisasjonsdatabasen i Altinn 3 i fredag 16.08 mellom 13:37 og 14:13

Plukket opp på det etter post i #maskinporten:
https://digdir.slack.com/archives/C033JFF2NNN/p1723810756697999

Dette har nok påvirket både autorisasjon i Altinn 3 og Maskinporten samt Altinn 2 portalen som integrerer mot Altinn 3 for avgiverliste og visning av delegeringer i profilsiden.

Application Insights link:
https://portal.azure.com/#blade/AppInsightsExtension/BladeRedirect/BladeName/failures[…]ment-xcdv2%22%7D%5D%2C%22clientTypeMode%22%3A%22Server%22%7D

Ser en økning i antall connections mot databasen i perioden, men ikke eller noe som skulle tilsi at vi har nådd maks antall connections:
https://portal.azure.com/#@ai-dev.no/blade/Microsoft_Azure_MonitoringMetrics/Metrics.ReactView/Referer/MetricsExplorer/ResourceId/%2Fsubscriptions%2F1ab2d164-1861-4ff8-be8c-069c3ee3b70a%2FresourceGroups%2Faltinnplatform-prod-rg%2Fproviders%2FMicrosoft.DBforPostgreSQL%2FflexibleServers%2Faltinn-authorization-db-prod-pgflex/TimeContext/%7B%22absolute%22%3A%7B%22startTime%22%3A%222024-08-16T11%3A30%3A00.000Z%22%2C%22endTime%22%3A%222024-08-16T12%3A30%3A00.000Z%22%7D%2C%22showUTCTime%22%3Afalse%2C%22grain%22%3A1%7D/ChartDefinition/{"isCompressed":true,"value":"eJzlk09Lw0AQxb%2BK7DkxppVae9Sign9QKl5EZLI7SRe22bizKa2l393ZrFWqgh4ED%2BaSsPvem9%2FMkJWY9%2BQUnCcxul%2BJGXqnZfx2SLZ1Ei%2FRgwIPYrQSWomRyKgtSDrdeG1rynIoeiof7Kf5cJCn%2B2U5TAscynRvcCj7iP3iYA%2ByTdips21DGRiv67ox4EvrZmnjrEpdlfF7rhU6yi61dJZs6XfHRyy5tuQrh5Obi6w0uNCFwQm6eVDGqBRaP7VOP0OASlURM5sqyMU6ETXMkNmlrWuUHfhjCdqgEomAirOrznm7bFiWRz01IINp9gajCoZpIgw9mTcYijCcFSd4p6kF80oTBqc0cbfLq0hx0lXeOX6HYedmROMt6Y%2FaWyf%2FYF3USomo%2FmZjk03xX1zaQyK89iYYxkcfcruLc13zAnuJmH%2BE637Z2DlfG6ywVp860MRHoVcx8q7FRPAYdLxk05Q3d2Z5BsfguEoJhjCeXkCBJnRC0cjrgEUXtp2%2F%2BLJIkL6SsXH5jSZf8%2FOwfgG5IqYD"}

In scope

  • Analysere for mulig årsak til timeouts
  • Foreslå evt. utbedringer dersom det er forårsaket av kode/løsning

Out of scope

No response

Additional Information

Devops Incident Slack tråd:
https://digdir.slack.com/archives/C07A81Z9TCZ/p1723812425756279

Analysis

No response

Conclusion

No response

@jonkjetiloye jonkjetiloye added status/draft Status: When you create an issue before you have enough info to properly describe the issue. kind/analysis Used when an issue needs to be analysed before it becomes a user story. labels Aug 19, 2024
@jonkjetiloye jonkjetiloye moved this from New to Sprint backlog in Team Tilgangsstyring & Kontroll Aug 19, 2024
@Siri-Anna
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@jonkjetiloye Er dette noe vi skal gjøre noe med?

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